Oversees product, customer, and vendor data governance

Responsible for managing and implementing the day-to-day needs of the product data governance and quality program.

Responsible for coaching kaizen teams to improve business processes, such as cycle time reduction for the artwork management process and the order to delivery processes. Coached team members through software integrations on both artwork software integration as well as TMS (transportation management system).

• Launched and led crisis management team to develop and implement preventative measures and policies during the COVID-19 pandemic for all sites• Developed and rolled out Safety Pillar strategy to improve annual LPW assessment score from 23% to 62% through risk mitigation kaizens, campaigns, and the behavioral safety model “one minute to think”• Achieved over 400 days of zero lost time, a milestone that has not been achieved in over 6 years

• Managed the total productive maintenance program, LPW (Lindt Production Way), including kaizen deployment through six pillars to reduce losses, 5S and Performance Control System implementation• Coached and trained more than 20 kaizen teams in the execution of lean principles

• Facilitated a cross-functional Replant Kaizen blitz to align 30 leaders on roles, responsibilities, and timing of key activities in the replant process through process mapping and RACI tools• Mentored 3 green belts and 4 lean practitioners on their DMAIC and A3 projects through certification

• Managed a 78-person operations team across 3 shifts for cellar work during harvest 2015 with a focus on safety, quality, and OEE performance

• Managed a $1.6MM capital investment project including procurement and installation of a dryer sourced from Germany