Helen Tran Email & Phone Number

Fort Belvoir, Virginia, United States

Assisting residential hall directors in training and overseeing 13 resident assistants in programming and assignments as well as coordinating the duty schedule.Serving on the Resident Assistant Development and Recruitment (RADAR) committee and participating in training sessions as well as continuous professional development.Assist RHD with RA staff.

Stony Brook, New York, United States

Utilizing knowledge to help troubleshoot technological appliances.Trained and supervised new hires for the computing center, ensuring efficient operations.Conducted weekly walkthroughs of the computing center to ensure all equipment was in working order and well-stocked.Oversaw the inventory management of computing center supplies and equipment, ensuring.

Oversaw print team functions across 6 buildings, ensuring efficient operation of 6 printers and maintaining adequate inventory levels.Trained and supervised new team members, delegating tasks and responsibilities to ensure smooth printer operations.Monitored and tracked printer performance and maintenance, responding to issues and troubleshooting as needed.

Stony Brook, New York, United States

Organized and led regular social events and meetings, while assessing residents' ongoing needs and preferences enforcing campus wide policies. Fostered safe and welcoming environments in assigned residence halls and apartments by building inclusive communities through peer-to-peer interactions, programming, and bulletin boards.Supervised and maintained a.

Assisted new students, families, and supporters with transitioning into college through regular communication with assigned students throughout the course of the summer into the academic year.Serve as a mentor, leader, supervisor, and resource to both incoming students and orientation leaders.Mentored and provided guidance to over 200 new students through.

Office of New Student & Transition ProgramsEnforced excellent customer service through assisting students, families, and supporters with their questions and concerns.Lifted registration holds and processed administrative tasks, ensuring efficient operations of the office.Responded to phone calls and emails from students, providing information on university.

Researched and cold-contacted 100+ small business owners to request interviews assessing their company's environmental, social, and governance (ESG) practices.Developed and presented a customized sustainability action plan for a case-study business in the annual competition, advocating five strategies to enhance sustainability.Conducted interviews with.

Working closely with the undergraduate program director to provide guidance and support to fellow undergraduate students in several engineering courses.Provided remote assistance to over 200 students with their group projects, and responded to numerous emails and inquiries related to the courses.

Engaged in a mentorship program with alumni to gain insights into their roles and experiences.Participated in networking mixers to connect with alumni and expand professional network.Had biweekly calls with mentor to receive guidance on resume writing and develop valuable skills.

Stony Brook, New York, United States

Provided technical support and assistance to students at the computing center with issues related to printers, computers, and other equipment.Maintained a clean and organized environment within the computing center to ensure a positive user experience.Conducted regular inventory checks to keep track of supplies and equipment, and reported any discrepancies.

Stony Brook, New York, United States

Department of Ecology & EvolutionProcessed financial receipts monthly through data entry and assembled important confidential files for the department as well as assisting in lab renovations.Assisted with lab renovation projects by completing lab safety courses and providing support.Assisted in managing and organizing course schedules prior to class.

Master Of Science - Ms, Materials Science And Engineering

Bachelor'S Degree, Engineering Science, 3.3

Activities and Societies: Spirit of Stony Brook Marching Band (2019-2020), Career Communities Mentoring Program (2019-2022) Dean's List.

Advanced High School Diploma, Salutatorian, 3.9

Activities and Societies: Band Member (Concert Band, Wind Ensemble, Jazz Band), Community Service (office assistant), National Honor.