Helen Louise Baker Email & Phone Number

Stockport, England, United Kingdom

Stockport, England, United Kingdom

Stockport, United Kingdom

Key member of Project Solutions team, delivering IT and business change projects for new and existing clients, as well as key internal projects. Main responsibilities include managing project documentation, data analysis, processing mapping and managing communication and liaising with required business areas.Projects worked on to date, include -Project management support for the implementation of a new client in the charity sector and leading on the technology work stream to… Show more Key member of Project Solutions team, delivering IT and business change projects for new and existing clients, as well as key internal projects. Main responsibilities include managing project documentation, data analysis, processing mapping and managing communication and liaising with required business areas.Projects worked on to date, include -Project management support for the implementation of a new client in the charity sector and leading on the technology work stream to configure, test and implement a new print management system Rollout of new print management system - Gap analysis between new and existing systems to produce a detailed set of development requirements; gaining through understanding on the business-as-usual operation of impact business areas; managing and prioritising development through the steering group; challenging current ways of working to ensure efficient and scalable processes are agreed by impacted business areas; ensuring development meets the requirements and through user acceptance testing is undertook; gathering user feedback from superusers to ensure continuous improvement; providing support and training to new and existing users across numerous business areas; developing support and change request processes; managing rollout plan to migrate existing clients to new systems; providing support and guidance to fellow project managers on new client implementationsBusiness print review for an existing client in the financial sector, resulting in a detailed set of recommendations on how to improve process efficiencies, reduce wastage and save on costs. Implementation of a new HR system, to reduce the paper based processesManaging the delivery of a detailed set of requirements for the web store for a leading automotive client Show less

Manchester, United Kingdom

12-month placement student on the undergraduate scheme at the Co-operative, working within the Specialist Businesses IT team. This was a growing team, who support and actively improve the systems within the 10 specialist businesses in the Co-operative Group.Current projects managed to date have included a server move, DR test, roll out of remote management system and dual Motor dealership integration.It was also part of my role to support senior project managers to ensure the… Show more 12-month placement student on the undergraduate scheme at the Co-operative, working within the Specialist Businesses IT team. This was a growing team, who support and actively improve the systems within the 10 specialist businesses in the Co-operative Group.Current projects managed to date have included a server move, DR test, roll out of remote management system and dual Motor dealership integration.It was also part of my role to support senior project managers to ensure the smooth running of large projects, tasks involved clear communication amongst the project team, managing project documentation, organising meetings and minute taking.Worked on a process improvement work stream as the team representative to ensure that effective project prioritisation is taking place and ensuring alignment across IT and businesses. Show less

Stockport, United Kingdom

Part time job whilst studying, working within the Finance Department of APS Group LtdDealt daily logging of invoices, both for APS Manchester and APS Scotland, through Microsoft Excel software. I kept two spreadsheets organised, presentable and up to date at all times for ad-hoc reporting to the finance manager. Due to the nature of the role, it was key to have an eye for details and immediately report any issues foundGained experience on Sage 200 software for checking… Show more Part time job whilst studying, working within the Finance Department of APS Group LtdDealt daily logging of invoices, both for APS Manchester and APS Scotland, through Microsoft Excel software. I kept two spreadsheets organised, presentable and up to date at all times for ad-hoc reporting to the finance manager. Due to the nature of the role, it was key to have an eye for details and immediately report any issues foundGained experience on Sage 200 software for checking and amending supplier details Show less

Bsc (Hons), Business Information Technology, 2.1

Year 1 • Information Discovery, Analysis & Interpretation, Information Systems & Applied Technology, Professionalism, Achievement &.

A-Levels, 5 A-Levels

ICT (B) • Sociology (B) • Business Studies (D) • General Studies (D) • Mathematics (E).

Gcse'S, 10 A-C Graded Gcse'S

Successfully achieved 11 GCSEs, 10 graded A-C including Mathematics (A) • ICT (A) • Art (A) • English (BB) • Science (BB)