Helen Valls-Russell Email & Phone Number

United Kingdom

As independent vocational rehabilitation specialists, Ergocom provides independent and specialist assessments, along with successful return to work programmes for insurers, employers, and case managers.We develop strong relationships with our clients to ensure we understand their needs and can provide bespoke services rather than a "one size fits all" approach.Our friendly and approachable team are knowledgeable and always happy to speak with clients about cases to ensure the most appropriate support is provided.At Ergocom we pride ourselves on providing all assessment, intervention and treatment services needed to support assessment of claims, support for employers, and enable successful and sustainable work outcomes.Excellent communication, specialist knowledge, and outstanding results.

Barnet

An experienced, independent absence management solutions provider to the insurance, corporate, occupational health and rehabilitation markets. We provide an absence management package that can be used as an end-to-end service to prevent and intervene with employee absence, or as a contained/ad-hoc approach as required. Services include:• Day 1 absence reporting, triaging and tracking• Vocational rehabilitation to facilitate a sustain in or return to work• Functional assessments; physical and cognitive• Conflict resolution, mediation and exit negotiation services• Redeployment assessments and job coaching• Mental health assessments• Dyslexia, dyspraxia and dyscalculia assessments• Work-focus treatment therapy; CBT, Physio and Osteopathy• Ergonomic, workplace and job demands assessments• Occupational Health assessments or independent medical examinations• Medical reporting• Pre-employment screenings

London, United Kingdom

Account Manager at the UK's leading absence management provider - FirstCare.We work in partnership with private and public sector organisations to increase productivity, streamline administration and support employees, whilst reducing costs.As a specialist in workplace wellbeing, with a background in absence management and vocational rehabilitation, I support the development and delivery of proactive absence management initiatives.

Account Manager at the UK's leading absence management provider - FirstCare.We work in partnership with private and public sector organisations to increase productivity, streamline administration and support employees, whilst reducing costs

As part of my role as Rehabilitation Services Manager, I am responsibility for the relationship management function, and a team of case managers. In addition to this I manage the provision and funding of assessments and treatment through a network of providers.

London And South East

This role allowed me to utilise my combination of business experience and clinical skills, providing relationship management and rehabilitation services for a portfolio of key clients. The role involved case management in addition to the relationship management for a portfolio of large clients. This included:• Case management• Relationship management- Attended regular review meetings to discuss performance of scheme- Provided absence management advice and resources to clients - Produced and communicated regular reports to enable analysis of scheme performance and to identify trends- Presented at implementation meetings and provided training and support to enable clients to fully utilise the services available- Liaised with other providers to ensure a seamless service for the client and to ensure client is utilising all services available via all service providers (eg occupational health, PMI, EAP)- Collaborated with other areas of the business such as claims and underwriting to ensure efficient and seamless service for client• Contributed to development of workshops to support line managers and HR to manage absence - Absence management - Stress and Resilience - Cancer • Facilitate/ deliver workshops for clients and brokers

Maidstone

Providing occupational therapy/ vocational rehabilitation services. We work closely with employers, HR professionals, employment solicitors, and the recruitment industry providing:In house occupational therapy for private business - absence management - In work and return to work support - healthy working practicesCondition management - case conferencing - staff training on health, social, and motivational issues - course delivery in subjects such as anxiety management. - training/ supervision of employment consultants who provide course delivery - In work support

Supporting team of Employment Advisors: - Facilitate regular case conferencing sessions and provide appropriate advice - training - 1:1 support/ clinical supervision - risk assessment of vulnerable customers - advice regarding negotiation of action plans and content - referral suggestions and information about other services for signpostingSupport customers - facilitate groups to support change and the management of health conditions - assessment of customer's needs and negotiation of action plans - 1:1 sessions addressing a variety of issues - On-going support and intervention where appropriate

National

Charterwood Mobility assesses, supplies and services mobility scooters, powerchairs, wheelchairs, and other aids for promoting independence.As Senior Operations Manager, I was responsible for: - management of head office and satelite branches - logistics - human resources - budgets - customer services - supervision and enforcement of ethical selling policy and assessments

Occupational Therapy Bsc (Hons), Mental And Social Health Services And Allied Professions

Bachelor Of Arts (Hons), Law And Politics