With over a decade of diverse professional experience spanning various industries, I have honed my skills in sales development, marketing, customer service, and operational management. Currently serving as a Sales Development Representative and Marketing professional at Delivery Masters Portugal, I excel in outbound prospecting, lead qualification, and collaboration with cross-functional teams. My role involves spearheading prospecting activities, conducting effective discovery conversations, and crafting impactful marketing campaigns, positioning Delivery Masters Portugal as a future leader in the market.Prior to my current role, I worked in various departments within Santander's operations, where I provided comprehensive support to private customers, specialized in automobile credit processes, managed confirming and factoring operations, and offered operational assistance to commercial directorates. My contributions in these roles included maintaining high levels of client satisfaction, streamlining operational processes, and collaborating closely with team members to achieve organizational goals.Additionally, I have served as an Assistant Director at Alêtheia Editores, where I played a pivotal role in supporting the Director in administrative tasks, strategic planning, and project management. My ability to provide comprehensive administrative support, conduct research and analysis, and identify opportunities for improvement contributed to the success of the organization.As the Marketing Manager at Clínica Wharmonia - Centro Internacional de Medicinas Complementares, I led strategic initiatives to enhance the clinic's visibility and engagement. I devised marketing plans, executed commercial campaigns, and organized workshops, positioning the clinic as a leading destination for complementary medicines.Throughout my career, I have demonstrated a strong commitment to delivering results, driving business success, and fostering a culture of continuous improvement. With a passion for excellence and a proactive approach to problem-solving, I am excited about leveraging my skills and experiences to contribute to the growth and success of organizations.