Helgard Muller Email & Phone Number

Capitalized on the opportunity to lead forward-thinking oversight of multiple high-value properties, including driving daily community-wide leasing, tenant relations, new business development, and financial operations (i.e. rent collection, expenditures, bank deposits, reporting) initiatives in accordance with Fair Housing Laws. Profitably leased apartments, including facilitating on-site tours, preparing leasing paperwork, responding to resident concerns, and following up as necessary. Contributed sharp analytical abilities toward managing high-volume budgets, billing, and invoicing efforts.Recruited, trained, mentored, and managed top-performing teams of property associates, including maximizing the use of labor resources to achieve goals by planning and prioritizing workflow. Optimized administrative efficiency by managing accurate staff records. Set goals for employees as required, as well as leading staff meetings to communicate companywide standards. Reviewed status of multiple departments’ daily processes to productively coach teams further.Leveraged broad scope of industry knowledge toward driving profitable marketing and leasing of properties, including handling all contract negotiations, purchasing, forecasting, revenue growth, cost control, and strategic short- and long-term planning. Demonstrated strong communications and interpersonal relations talents toward promptly responding to and resolving tenant / guest concerns, including developing mutually beneficial relationships to boost overall success.Coordinated property maintenance, including managing a details-centric Maintenance Supervisor and maintenance staff, as well as handling daily property inspections and selecting and working with industry-leading vendors to ensure proper completion of repairs. Filed evictions and served notices to residents with bad payment histories or behavior in compliance with defined protocols of the office.

Listed skills include Strategic Planning, Motivational Speaking, Cycling, Social Media, and 35 others.