Heli Rytkönen Email & Phone Number

Responsible of international sales support in Suunto’s Sales Operations team in Supply Chain organization. Daily tasks consist of order to cash process such as sales orders, export deliveries, documentation, credit control, price lists, monitoring shipments and orders and reclamations in Central Europe, North America and Finland. Handling internal PR orders for internal customers such as Product development department (proto samples) and Marketing (etc. products for fairs or for ambassadors) department are essential part of the role. Communicating daily with international clients, daily tools SAP (SD module).

02/2005 – 09/2006 Sales Assistant & Export ForwarderContinuing in export forwarding as well as took responsibility as Sales Assistant to support Lumene’s field representatives by taking care of producing sales support materials in co-operation with external service providers. 06/2003 – 12/2004 Export ForwarderTaking care of export deliveries, scheduling, export documentation, letter of credit shipments, export declarations, customer invoicing and sales orders. Communicating daily with international customers, Finnish Customs and forwarding agents. Using daily SAP (Sales and Distribution module)

01/2003 - 06/2003 BuyerPurchasing materials to volume production. Daily tasks included purchase orders, order controlling and communication with suppliers and internal interest groups. Responsible also of component sales to contract manufacturers. Daily tasks included sales orders, delivery control, customer service, invoicing and forecasting. Using SAP (MM and SD modules)10/2001 - 01/2003 Material CoordinatorComponent sales to contract manufacturers. Daily tasks included sales orders, delivery control, customer service and invoicing.05/2000 - 10/2001 Import ForwarderCustoms clearance, statistical declarations of internal trade, handling freight invoices, arranging shipments, return deliveries, helping Purchasing department, handling damage applications and communication with internal and external interest groups.06/1998 - 05/2000 Forwarding AssistantArranging shipments, handling freight invoices, statistical declarations of internal trade and supporting to forwarding team.

Bachelor Of Business Administration - Bba, International Marketing

International Business And Logistics Program

Customer Service And Marketing