Client Support Team Lead
Current
Jul 2024 - Present
AeroLeads people directory · profile
Helia R. Email & Phone Number
Technical Support Specialist at McElhanney
at
McElhanney
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Specialist at McElhanney
Location
Maple Ridge, British Columbia, Canada
Company size
Who is Helia R.? Overview
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Quick answer
Helia R. is listed as Technical Support Specialist at McElhanney at McElhanney, a company with 769 employees, based in Maple Ridge, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Helia R..
Helia R. previously worked as Client Support Team Lead at Mcelhanney and Technical Specialist at Mcelhanney. Helia R. holds Bachelor'S Degree, Computer Engineering from Islamic Azad University.
Company email context
Email format at McElhanney
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McElhanney
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Profile bio
About Helia R.
Highly-skilled, organized and well-versed IT professional with +8 years of proven experience in IT and Management, holding Microsoft, Cisco, VMware, Linux, and Symantec credentials certifications. Helia has an extensive knowledge of computer software development, LAN, Enterprise networks and equipment as well as IT management.● Solution-oriented, detail-focused, high troubleshooting skills and administrative abilities in criteria of Active Directory, Server Administration, LAN and WAN, and developing and managing Databases. Having knowledge of Linux OS (Debian, Ubuntu), Technical management, customer services and capability of leading a team or playing a role as a member of the technical engineering group, or solitude environments, making the right decision under the pressure.● Ability to build reports with clients and colleagues and succeed in high-pressure, challenging and deadline-driven environments.● She is a CCNA, CCNP, MCSA and MCSD certified since 2005.
Current workplace
Helia R.'s current company
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Mcelhanney
6 roles
Helia R. work experience
A career timeline built from the work history available for this profile.
Technical Specialist
Current
Oct 2021 - Present
Technical Support Specialist
Mar 2019 - Dec 2021
System Engineer
Elka Aria Group
- Think outside of the box to implement innovative and effective solutions.
- Adapt quickly to obstacles and changing demands.
- Evaluate systems and make recommendations for improvements and solutions.
- Talk with customers and understand their needs, communicating the requirements and timeline for their system plan.
- Work with a team of experts to ensure projects are completed effectively and efficiently.
Oct 2014 - Nov 2018
System Administrator
- Configure and support Microsoft Active Directory and DNS infrastructure
- Overseeing system performance and troubleshooting issues
- Creating a backup and safe guarding data if there are any hindrances
- Performing system upgrades following new releases
- Performing account setup by using group policy
- Sustaining network integrity, server deployment, and security
Jul 2011 - Sep 2014
System And Network Technician
- Assist personnel with installation, configuration and on-going usability of system hardware and software
- Offer daily operations and systems support to personnel
- Verify functionality of hardware and software components
- Troubleshoot hardware and software issues in person, remotely and via phone
- Assist employees with computer problems and answer their questions
- Conduct daily network backup operations
Feb 2008 - Jun 2011
Team & coworkers
Colleagues at McElhanney
Other employees you can reach at mcelhanney.com. View company contacts for 769 employees →
BW
Brandon Walker, Peng
Colleague at McelhanneySurrey, British Columbia, Canada, Canada
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SH
Sam Hinton
Colleague at McelhanneyFort St John, British Columbia, Canada, Canada
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KC
Kayla Crocker
Colleague at McelhanneySt John’s, Newfoundland And Labrador, Canada, Canada
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TA
Tanner Ableson
Colleague at McelhanneyTerrace, British Columbia, Canada, Canada
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HS
Hannah Searls
Colleague at McelhanneyHudson's Hope, British Columbia, Canada, Canada
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FB
Frank Barrows
Colleague at McelhanneyCalgary, Alberta, Canada, Canada
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NL
Narinderjit Laungia
Colleague at McelhanneyCanada, Canada
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DS
Dylan Sparling
Colleague at McelhanneyBritish Columbia, Canada, Canada
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CN
Chris Nonis
Colleague at McelhanneyCalgary, Alberta, Canada, Canada
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JP
Jorianna Porter
Colleague at McelhanneyGreater Vancouver Metropolitan Area, Canada
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Brandon Walker, Peng
Colleague at McelhanneySurrey, British Columbia, Canada, Canada
View →
SH
Sam Hinton
Colleague at McelhanneyFort St John, British Columbia, Canada, Canada
View →
KC
Kayla Crocker
Colleague at McelhanneySt John’s, Newfoundland And Labrador, Canada, Canada
View →
TA
Tanner Ableson
Colleague at McelhanneyTerrace, British Columbia, Canada, Canada
View →
HS
Hannah Searls
Colleague at McelhanneyHudson's Hope, British Columbia, Canada, Canada
View →
FB
Frank Barrows
Colleague at McelhanneyCalgary, Alberta, Canada, Canada
View →
NL
Narinderjit Laungia
Colleague at McelhanneyCanada, Canada
View →
DS
Dylan Sparling
Colleague at McelhanneyBritish Columbia, Canada, Canada
View →
CN
Chris Nonis
Colleague at McelhanneyCalgary, Alberta, Canada, Canada
View →
JP
Jorianna Porter
Colleague at McelhanneyGreater Vancouver Metropolitan Area, Canada
View →
1 education record
Helia R. education
FAQ
Frequently asked questions about Helia R.
Quick answers generated from the profile data available on this page.
What company does Helia R. work for?
Helia R. works for McElhanney.
What is Helia R.'s role at McElhanney?
Helia R. is listed as Technical Support Specialist at McElhanney at McElhanney.
Where is Helia R. based?
Helia R. is based in Maple Ridge, British Columbia, Canada while working with McElhanney.
What companies has Helia R. worked for?
Helia R. has worked for Mcelhanney, Haivision, Elka Aria Group, and The Railways Of Islamic Republic Of Iran (Rai).
Who are Helia R.'s colleagues at McElhanney?
Helia R.'s colleagues at McElhanney include Brandon Walker, Peng, Sam Hinton, Kayla Crocker, Tanner Ableson, and Hannah Searls.
How can I contact Helia R.?
You can use AeroLeads to view verified contact signals for Helia R. at McElhanney, including work email, phone, and LinkedIn data when available.
What schools did Helia R. attend?
Helia R. holds Bachelor'S Degree, Computer Engineering from Islamic Azad University.
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