New World needs companies to offer real solutions, and for that, this organization is commited to listen the customers and satisfy their needs. Inflight Group offers IFE Solutions with less investment and with big profits for airlines and investors, also structural repair and composite solutions to all customers in the aviation industry in Colombia, then I am responsible to open this competitive market.

I certainly believe that today aviation / aerospace is recovering well in certain places around the world, and in others, a little bit slow, then I am seeing new opportunities to provide my expertise, actitude and experience, after coming from airlines and engine manufacturer, to leasing companies contributing to be more succesful in their business.

GE Aviation is a company dedicated to design and manufacture aircraft engines for most of the aircraft manufactures. Responsible of aftermarket business related to find a technical solution for LEAP1A, CFM56 and CF34 engine models, and as well for commercial issues subscribe in the contract. Build and keep good relationship with engineering staff and customer leadership, collect information to be used to powerplant SV forecast, analyze data using digital tools, leader for Americas of… Show more GE Aviation is a company dedicated to design and manufacture aircraft engines for most of the aircraft manufactures. Responsible of aftermarket business related to find a technical solution for LEAP1A, CFM56 and CF34 engine models, and as well for commercial issues subscribe in the contract. Build and keep good relationship with engineering staff and customer leadership, collect information to be used to powerplant SV forecast, analyze data using digital tools, leader for Americas of LEAP1A cluster, active relationship with product service engineering and with Fleet support to provide a timely answer to my customers. Escalate inside of organization any obvious or potential commercial derivated of any service or response provided by the company, stablish rythm of meetings with my customer, persuading customer to adopt modifications on wing or in shop to improve maturity of the product. Face of organization in front of customer then managing expectations in different levels like engineering, warranties, materials, shops and other departments. Show less

It was my entrepreneurship about care of pets (grumming) and boutique.Many leasons learnt: Difference between price and cost of services offered, customer service delivering bad news, economy aspects affecting small companies, level of taxes paid to local goverment, managing personal development, store marketing and sales.

Organization dedicated to transport passengers and goods in the Americas. It is one of the most recognized airline in LATAM. It has a filiate called Copa Colombia (AeroRepublica). Accompanied a team to reach their professional objectives, leading difficulties and then converted them in opportunities, defining the role for each one based on their skills to provide a best class support to customers, interacting with multidisciplinary teams, keeping and improving communication skills to… Show more Organization dedicated to transport passengers and goods in the Americas. It is one of the most recognized airline in LATAM. It has a filiate called Copa Colombia (AeroRepublica). Accompanied a team to reach their professional objectives, leading difficulties and then converted them in opportunities, defining the role for each one based on their skills to provide a best class support to customers, interacting with multidisciplinary teams, keeping and improving communication skills to pairs and senior level in the organization, improving processes doing brainstoming technique between areas and then documenting them, adopting improvements issued by manufacturer, collecting information from the field and discuss with partners in Panamá to adopt the best practices. Leading projects to synchronize Copa's passenger experience in service and look and feel of airplanes. Dealing with suppliers to get a win to win process. Show less

Organization dedicated to transport passengers and goods in the Americas and Europe. This is the second oldest airline in the world but it is one of most recoginzed airline in the world. Guiding a team to reach main goals of company but also their professional ones, standardization in terms of number of pax and lay out maximizing revenue, leading and implementing huge projects above $ 4M USD like new business / tourist class, IFE, painting certification, external livery, • collaborated… Show more Organization dedicated to transport passengers and goods in the Americas and Europe. This is the second oldest airline in the world but it is one of most recoginzed airline in the world. Guiding a team to reach main goals of company but also their professional ones, standardization in terms of number of pax and lay out maximizing revenue, leading and implementing huge projects above $ 4M USD like new business / tourist class, IFE, painting certification, external livery, • collaborated as leader of Innovation interior committee , leading cabin interior definition for new Airbus fleet.Excellent relationship building with pairs and leadership, attending meeting with suppliers in USA and Europe as delegated. Show less

Led the technical return process to lessors for the B757 fleet after company financial re-organization.Analyzed technical documentation and incorporating those modifications after a benefit & cost model, supported thecnically to maintenance, built good relationship with pairs and high level, good communication and profency to provide answers to difficult problems.

Made Operational Standard and Technical Procedures for each machine installed in the facility.