Hellen A Email & Phone Number

United States

Use relevant data and facts to identify and solve a range of problems relative to HIPPA and data release. The effort resulted in execution of targeted cost efficiencies opportunities.• Work with structured and non-structured data mining to uncover business insights.• Queries various data sources to support database system.• Maintain, monitor, and execute against the data transfer schedule and goals ensuring audit compliance and data needs• Provide explanations and briefings to colleagues on topics related to analytics and data transfers. Effort reduced cost due to insufficient Agent training by 10% to date.• Identify. Proficient in Python and other database Platform. Proven Strong experience with database and a strong SQL skill• Reduced Operational and financial risk as part of the compliance strategy by conducting business strategy• Proficient in Python and other database Platform.• Collect data, conduct research, and perform predictive analysis.• Ability to thrive in a challenging, changing, and fast-paced environment• Perform intake, sorting, tracking and distribution with customer information and statements.• Ability to use numeric programming in Python• Enter patient demographics• Reviews and verifies patient eligibility for care• Maintains referral log and notifies patients of appointments• Files and maintains Healthcare records• Developed a data warehouse that centralized all company information and improving the speed.• Use management tools to record and administer differen

United States

partner with Plan representatives, Plan or Governance work groups and other user groups. Gather and assess stakeholder needs and perform analysis to transform the various inputs into business requirements that support enhancements to BCBSA applications.• Assists in the assessment of solutions, provides recommendations, and analyzes Plan specific and system-wide impacts associated with solutions.• Perform requirement walkthroughs with technical and user groups to confirm acceptance of business requirements, prototypes, and UI mockups. • Develop business requirements using various methodologies.• Responsible for ensuring all artifacts are completed in a timely manner and updated as needed.• Facilitate in the development, design, implementation and production support for new products and enhancements to existing software tools.• Act as liaison with stakeholders on implementing new enhancements and supporting the development workflows and/or policies and procedures.• Prepare for and participate in stakeholder communication forums which may include workgroups, customer calls, emails, webinars, or training.• Works with business and technical staff to assure effective and successful implementation of business and system enhancements by analyzing technical and functional requirements, and by the planning, the execution (as applicable), and the support of user acceptance testing.

• Responsible for requirements elicitation by interviews, documents analysis, questionnaires, requirements workshops, and Joint Application Development (JAD) Sessions; Collaborate with project manager in tracking and managing project development process following the Agile-based SDLC process.• Provide Business Analysis support, process improvement recommendations, and supported the implementation of application enhancements.• Responsible for creating and tracking tickets to identify bugs in Remedy's production environment.• Create views in the database that increases data querying and manipulation efficiency.• Developed and documented Business Requirements, Functional Requirements• Solely responsible for facilitating meetings with users on elicitation and review of requirements during Monthly Application Review Meetings and communicating needs to the technical team members.• Collaborated and communicated with other team members to provide Subject Matter Expert (SME) assistance as applicable.• Conducted GAP Analysis and documented same to manage Software Change Request Process (SCR) to manage change requests effectively.• Implemented User Acceptance Testing focused on documenting defects, identifying bottlenecks, and executing test cases.• Designed screen mock-ups and workflow models that will guide proposed solution design.• Conducted GAP Analysis and managed Software Change Request Process (SCR) to effectively manage change requests for a chain of Online Restaurant applications.