Hellen Chacon M Email & Phone Number

1. Responsable for ensuring that the business operates at a profit and meets its goals. 2. In charge to approach new opportunities, including delegating tasks or directing agendas to drive profitability by managing organizational structure.3-Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives. 4.Leading and motivating subordinates to advance employee engagement develop a high performing managerial team5. Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.

1.Maintaining accurate records regarding payments to suppliers, processing payments from clients, and training staff members.2. Optimizing department processes and building lasting relationships with others within and outside of the business, having different touch points and meetings not only with AP staff but also with internal clients.3. Hiring, training, motivating, and evaluating accounts payable staff members, including to oversee 10 direct reports. Not only related to operational duties but also related to development plans and career path.4. Be responsible for migrations and stabilization processes for different entities and focus on projects to improve and standardize such us Bothell, Logan, oregon.5. Act as part of the major’s contributors in the Performance Management process by defining process performance KPIs and measurement, plus identifying any additional metric or tracker that can be implemented based on business need.6.Monitor and actions required related to KPIS already stablished, payment affectation, trend analysis, variations, GRNI account, AP trade accounts, old agings, POT and create presentations to share with business contacts.7.Customer service oriented for resolution of any complex case or escalations.8. Worked on different projects that affected significantly the department, having reductions on millions of dollars in old agings, cases resolved, amounts recovered to due missing applied credits and reconciliation of GRNI accounts report.9.Project related to “AP standard work” for accounts payable entities to standardized plus share good practices witing different AP divisions.10. Act as part of continues improvement process, participating in Gemba walks, JDIS, Standard documentation processes, Kaizen events all alligned to PPI and lean six sigma.11. Root cause analysis and actions taken based on different cases but also on feedback provided by the business ensuring to reinforce relations ships with key contacts and suppliers.

Costa Rica

1.Ensure timely payments to suppliers, based on payment terms stablished, payment runs available and monitoring backlogs for each division.2. Maintains accurate records and control report based on big picture of the process and make decisions, also implementing monthly meetings with business contacts.3. Ensures that systems, policies, and procedures adhere to company policies while functioning with accuracy and timeliness, working as active on the customer service front and be quick and accurate with communication whenever is needed.4.Oversees all tax-related processes, like the 1099 tax information, also in charge to be in communication with vendor master data to ensure suppliers have the correct banking information and data to receive their payments.5. Standardize procedures to generate efficiency in-house and create internal templates to be used by the company and also share good practices witing the different teams.6. Make sure critical accounts are review such as aging reports to determine root causes on delay on payments, plus request actions that might be taken to avoid delay on payments.7. Monitor payment on time and revision for trends on KPIS stablished, not only payment on time but also any other issue that might be identified such as suppliers sending invoices late.8. Setting and facilitating the achievement of department objectives.9. Developing, implementing, improving, and enforcing budgets, policies, and department controls to increase accuracy and efficiency and work directly with tools that ensure productivity.10. Building and maintaining relationships with employees, clients, vendors, and lenders also work on different projects for continues improvement.

Costa Rica

1. Manager the mapping process for different migrations across different countries, with the intention to ensure the success of the processes when they were migrated, plus work intentionally on standardization process against the different business units and stabilization process.2. Creation and visibility of necessary policies that needed to be implemented on accounts payable team and reviewed by business team.3. Develop and monitor different KPIS to ensure the accomplished of metrics a previous negotiation.4. Meetings with the team to ensure the accomplished of the daily tasks and reinforce internal controls within the team and their processes.5. Prepare presentations for finance teams, stake holders, procurement team, to show status of each different business units, the progress, actions to be consider, value stream map of the process.6. Communication with internal control team for impacts/risks related to AP operations.7. Alignments regarding to non-purchase order process, thresholds, approvals matrix, requirements from accounts payable perspective and approval flux based on authority.8. Communication with the team, 1.1 sessions, identify workload and focus also on work life balance without affecting team results.9. Monitor and consolidate, back up plans for different divisions, coordinate training sessions and provide response to audit requests.10. 1.1s with key contacts, stake holders to ensure customer satisfaction on internal and external contacts.11. Team activities for engagement and positive affectation on attrition metrics.12. Monitoring discounts portion to make sure are taken and consider profits for each period, this required communication with procurement team as well to identify potential suppliers.13. Work on different projects related to continuous improvement across the different line services and considering feedback provided by business contacts.

Costa Rica, Heredia

1. End to end of knowledge of accounts payable process and close communication with procurement team in case any action is required to ensure payment on time.2. Discrepancies and approvals status based on materiality and critical suppliers, plus strategies for reduction on backlogs and communications with business contacts.3. Best Practices and analysis for troubleshooting related to discrepancies and status to business units.Preparing presentations related the status of the different divisions, data presented includes volumes, backlogs, root causes, pain points actions, feedback.4. KPI and SLAS compliance plus integrate team efforts to accomplish the goals5. Managing a project related to ticket implementation tool, monitoring and kick off project, plus project timeline.6. Implementation to new ERP plus coordinate different teams the training sessions.7. Coordinate with the team and workload assignations and make sure tasks are completed.8. Close communication with vendors mater data to accomplished requirements for vendor creations plus ensure all vendors set up are alligned with their requirements.9. Escalations and resolutions depending on any request received and coordinate with procurement team for fast resolution, considering proactive and complete responses.10. Process documentation for purchase order invoices and non po, plus alignments against internal controls, business requirements and also SOX Controls.

Doctor'S Degree, Disruptive Management Skills, Postgraduate Degree

Bachelor Degree In Business Administration, Bachelor

Advance English Level., Advance Level

Certification, Green Belt., Lssgb

Management Bachelor Degree, Degree

Public Relations Rp, Bachelor

Master Degree In Finance