Hellen Green

Hellen Green Email and Phone Number

Interaction Design at Tencent @ Microsoft
redmond, washington, united states
Hellen Green's Location
Haidian District, Beijing, China, China
About Hellen Green

Hellen Green is a Interaction Design at Tencent at Microsoft.

Hellen Green's Current Company Details
Microsoft

Microsoft

View
Interaction Design at Tencent
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Hellen Green Work Experience Details
  • Microsoft
    Senior Ux Designer
    Microsoft May 2022 - Present
    Beijing, China
    Job responsibilities.1.Deeply explore the usage scenarios and needs of overseas target users and propose points for experience improvement and potential service opportunities for different dimensions such as core needs, usage habits and emotional demands.2.Sort out the interaction logic and flow, optimize the existing design specifications, and control the consistency of product operation experience.3. Promote the application of accessibility design in product iteration optimization.Work performance.Test Base: https://www.microsoft.com/en-us/testbaseTest Base is a cloud-based service on Microsoft Azure that enables our developer partners to test the compatibility of their applications with Windows updates prior to release.
  • Jingdong Group Co., Ltd.
    Interaction Expert
    Jingdong Group Co., Ltd. Nov 2019 - Mar 2022
    Beijing, China
    Jing zhun Tong is the marketing promotion platform of Jing Dong Group. Relying on the advantages of Jing Dong Group's big data, Jing zhun Tong provides customers with accurate and efficient integrated marketing solutions to help them maximize their marketing effects.Job responsibilities.1.Complete the interface flow design and optimize the interaction experience and functions to improve the ease of use of the product according to the requirements and user research results.2.Conduct usability testing and evaluation of existing products, propose improvement plans, and continuously optimize the product user experience.3.Develop and update design specifications, promote the implementation of the specifications, improve design efficiency while ensuring consistency of experience. 4.Design and implement user research projects, write user research reports, and explore user needs and corresponding product usage habits.Work performance.1. Responsible for the business requirements of product lines such as Jing dong Haitou, contract booth, search product, creative library, Jing Qiao, marketing strategy, Jing zhun Tong APP, etc., output interaction design solutions and follow up iteration according to user feedback and data analysis.2. Responsible for the experience monitoring and thematic research of Jing zhun Tong. Organized 17 user interviews, 2 focus groups, quarterly satisfaction questionnaires, and special research including creative library, mobile terminal, DMP, etc., and output research reports; pushed each product line to iterate and optimize the user's pain points.3. Responsible for the construction of the official website, including preliminary competitive research, project control, information framework combing, interaction design output, and follow up development and testing on line. Currently covers 9 product lines, total PV:1.25 million+ since launch, single day peak PV:70,000.
  • Spruce Software
    Senior Ux Designer
    Spruce Software Jul 2018 - Sep 2019
    Beijing, China
    Established in 2014, Beijing Spruce Information Technology Co., Ltd. specializes in providing one-stop, all-inclusive, lower-priced and fresher food and beverage raw materials procurement services for nearly 10 million restaurants across the country. Through scientific and meticulous management of purchasing, quality inspection, warehousing, logistics and other processes, the problem of farmers' agricultural products unsalable is solved. Job responsibilities.1、Initiating online product user experience optimization and promoting upstream and downstream landing through user behavior analysis and digging user needs.2、Carry out experience research work such as competitive product analysis, user interviews, usability testing and process data analysis. 3、Assist the product operation team to reach the final product goal by evaluating the product and providing solutions through user research and data analysis.4、Improve the design level of the whole team and influence in the project through sharing.Work performance.1、User research and interaction design of purchasing tools, 3 times growth of new users, 1.5 times growth of PV and 1.4 times growth of weekly activity in 2 months.2、The search revamp of Meicai Mall, through user research and competitor analysis, to find the core users, core scenarios, user pain points of the search, after optimization, the search plus purchase rate increased by 18.3%.3、Meijia Youxiang community group purchase, through qualitative and quantitative analysis, the head of the portrait was established, the population segmentation of Meijia users, providing the basis for product decisions.
  • Yonyou Network Technology
    Interaction Expert
    Yonyou Network Technology Aug 2015 - Jul 2018
    Beijing, China
    Yonyou Network Technology Co., Ltd. (stock code: 600588) was born in 1988, always adhere to the core values of Friends of the user, leading the enterprise service for 30 years, is a leading comprehensive, integrated, ecological enterprise service provider, dedicated to serving China and the global enterprise and public organizations digital transformation and Intelligent development promotes the transformation of enterprise service industry, and promotes business and social progress with imagination and technology. Job responsibilities.1、Responsible for the interaction design of PC and APP scenes, and responsible for the final user experience of the product.2、Participate in the whole process of user research and product requirement formulation, and propose design requirements and user experience goals.3、Give the most reasonable interaction solution within the limited time and project resources, and promote the implementation of the solution.4、Solve any problems that may arise during project implementation and ensure the quality of the final user experience.5、To carry out the output of design specifications and promote the implementation of the specifications in the whole project team.6、Conduct data analysis and usability testing, evaluate the effect of the product after launch, and propose user experience improvement plans.Work performance.1) Web-side revision of T+ reports, involving sales management, retail management, promotion management, membership management, production management, procurement management, inventory accounting, asset management, cashier management, etc.(2) The design of mobile customer management, business reports, and business indicators, and rankings.(3) Order mall revision for FMCG industry suppliers, including advertising setting system on the management side.
  • Tencent
    Interaction Design
    Tencent Sep 2012 - Jul 2015
    Beijing, China
    Founded in November, 1998, Tencent is a leading provider of Internet value added services in China. Since its establishment, Tencent has maintained steady growth under its user-oriented operating strategies. On June 16, 2004, Tencent Holdings Limited (SEHK 700) went public on the main board of the Hong Kong Stock Exchange.Job responsibilities.1.Conducting user requirements and task analysis, conceptual modeling, information architecture design, interaction design, and usability testing2.Designing user interfaces and information architecture using participatory and iterative design techniques3.Producing user requirements specifications, personas, storyboards, scenarios, flowcharts, and design prototypes4.Communicating research findings, conceptual ideas, detailed design, and design rationale verbally and visually5.Working closely with development teams to ensure that design specifications are implementedWork performance.Aiguang is a social shopping within Qzone, based on showing the dynamics of multi-platform friends. Responsible for the overall revamp of Aiguang (guang.qq.com), the reorganization of information architecture and visual repositioning; including My Aiguang, Matching module, Shopping cart module, Payment module, Notification module, Brand special sale ......After the overall optimization.1. The number of clicks per capita on the home page increased from 1.2 to 5.6, an increase of 467%; the conversion rate of product transactions: 0.8% to 2.7%, an increase of 338%;2.Waterfall page experience optimization resulted in a 16% increase in commodity UV clicks, 13% increase in per capita commodity clicks, and a 14% increase in tag clicks.3.The physical seconds module verified the precise combination point and conversion rate of the application game scenario and e-commerce users.4.The coupon system effectively supports and improves the order volume of the activity.

Hellen Green Education Details

Frequently Asked Questions about Hellen Green

What company does Hellen Green work for?

Hellen Green works for Microsoft

What is Hellen Green's role at the current company?

Hellen Green's current role is Interaction Design at Tencent.

What schools did Hellen Green attend?

Hellen Green attended Renmin University Of China, Inner Mongolia Normal University.

Who are Hellen Green's colleagues?

Hellen Green's colleagues are Chetan Khetani, Lolo Aleppo, Steve Job, Amine Barchalona, Gianna Maldonado, حمود حمود, Kaleem Mohammed.

Not the Hellen Green you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.