Encarregada Administrativa
Current
Sep 2023 - Present
AeroLeads people directory · profile
Hellen Lopes Email & Phone Number
Analista de Suporte | Atendimento ao Cliente | CS
at
Monocard
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Analista de Suporte | Atendimento ao Cliente | CS
Location
Belo Horizonte, Minas Gerais, Brazil
Company size
Who is Hellen Lopes? Overview
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Quick answer
Hellen Lopes is listed as Analista de Suporte | Atendimento ao Cliente | CS at Monocard, a with 2 employees, based in Belo Horizonte, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Hellen Lopes.
Hellen Lopes previously worked as Encarregada administrativa at Monocard and Analista de suporte at Monocard. Hellen Lopes holds Bacharelado Em Administração, Business/Commerce, General from Estácio.
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Email format at Monocard
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Monocard
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Profile bio
About Hellen Lopes
Tenho dois anos de experiência em Atendimento ao Cliente com foco em resolução de problemas e melhor experiência com a empresa. Dentre minhas principais funções se encontram atendimento através de telefone, e-mail e da plataforma Hubspot, além de gestão da página da empresa no Reclame Aqui. Participo ativamente de estratégias para otimização dos processos internos do setor, incluindo o treinamento de novos funcionários. Estou em treinamento para assumir posição de Supervisão de Setor. Possuo experiência também em atendimento ao cliente através da plataforma Jivochat e manuseio do Slack e Tiny para sistematização de pedidos incorretos ou incompletos.
Current workplace
Hellen Lopes's current company
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Monocard
3 roles
Hellen Lopes work experience
A career timeline built from the work history available for this profile.
Analista De Suporte
Atendimento através de telefone, e-mail e da plataforma Hubspot;Resolução de problemas referentes à usabilidade e entrega do produto;Gestão da página da empresa no Reclame Aqui;Sistematização de pedidos incorretos ou incompletos através das plataformas ClickUp e Tiny;Elaboração de relatórios e acompanhamento de performance;Otimização dos processos internos do setor;Treinamento de novos funcionários;Treinamento para assumir posição de Supervisão de Setor.
Nov 2022 - Sep 2023
Atendente Online
Atendimento através de telefone, e-mail e das plataformas Hubspot e Jivochat;Resolução de problemas referentes à usabilidade e entrega do produto;Sistematização de pedidos incorretos ou incompletos através das plataformas Slack e Tiny;Auxílio no treinamento de novos funcionários.
Jun 2021 - Nov 2022
Team & coworkers
Colleagues at Monocard
Other employees you can reach at monocard.com.br. View company contacts for 2 employees →
JP
João Pedro Leal
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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CA
Carolina Aurichio
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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PA
Priscila Araujo
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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LC
Lucas Campos
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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AM
Arthur Mendes
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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AS
Anderson Silva
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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PV
Pedro Vilas
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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GP
Gabriela Penna
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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João Pedro Leal
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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CA
Carolina Aurichio
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
View →
PA
Priscila Araujo
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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LC
Lucas Campos
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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AM
Arthur Mendes
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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AS
Anderson Silva
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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PV
Pedro Vilas
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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GP
Gabriela Penna
Colleague at MonocardBelo Horizonte, Minas Gerais, Brazil
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1 education record
Hellen Lopes education
FAQ
Frequently asked questions about Hellen Lopes
Quick answers generated from the profile data available on this page.
What company does Hellen Lopes work for?
Hellen Lopes works for Monocard.
What is Hellen Lopes's role at Monocard?
Hellen Lopes is listed as Analista de Suporte | Atendimento ao Cliente | CS at Monocard.
Where is Hellen Lopes based?
Hellen Lopes is based in Belo Horizonte, Minas Gerais, Brazil while working with Monocard.
What companies has Hellen Lopes worked for?
Hellen Lopes has worked for Monocard.
Who are Hellen Lopes's colleagues at Monocard?
Hellen Lopes's colleagues at Monocard include João Pedro Leal, Carolina Aurichio, Priscila Araujo, Lucas Campos, and Arthur Mendes.
How can I contact Hellen Lopes?
You can use AeroLeads to view verified contact signals for Hellen Lopes at Monocard, including work email, phone, and LinkedIn data when available.
What schools did Hellen Lopes attend?
Hellen Lopes holds Bacharelado Em Administração, Business/Commerce, General from Estácio.
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