Responsible for updating/managing an approved language database for company-wide use.Responsible for creating product language for the company's Part D portion of the digital space/member-facing websitesPart D Technical team project management/planning spearheadEfficiently managed short, medium, & long-term planning timelines Effectively managed enrollment/membership data to present high-level snapshots of plan growthParticipated in extensive BETA software testingsGathered competitive intelligence to promote membership growth Successfully communicated & collaborated with team members to compile new plan year data to create future Part D productsExtensive work within HPMS & other technical data reporting

Effectively worked with a team to create the Medicare Advantage benefit plans for approximately 34 counties.Reviewed & created over 40 contracts, revised/edited member materials in both English/Spanish successfully, all while supporting the team throughout the bid process.Always met project deadlines & exemplified exceptional communication skills with team & director.Extensive knowledge of CMS Guidelines, Medicare Advantage, Formulary/Rx, DSNP & various Healthcare Markets.Participated in Sales/Marketing research during enrollment season to ensure maximum member satisfaction/enrollment.Interacted with sales teams and member meetings to increase retention & enforce a strong, reputable brand.Created/Presented various Benefit Sales trainings & high-level product data analysis.

Run analytical reports & data, ie. membership, top cost cases, admissions & ER trends. HEDIS & HCC Gap reports to discuss with clients during monthly meetingsDelivered financial/operational support to clients of Health Care 2000, Inc., tied to various MA Insurance companies such as Humana, CarePlus, AetnaProvided/Created trainings & information on the implementation & usage of their MDVita software (electronic medical records) for multiple MA payer contractsCreated & maintained positive relationships between client & businessCollaborated with account managers & submitted reports to higher management