Hellen Mwaura Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

Kenya

Kenya

Kenya

Nairobi, Kenya

Sourcing for relevant bids for submission, researching the market and client needs to come up with a strategy for preparation of winning bids/proposals and liaising with other departments and team members to enhance business closure. • Leading the co-ordination, completion, and submission of bids.• Strategically brainstorming our response including the winning themes• Draft technical bid response• Preparation of weekly, monthly, quarterly and annual reports on tender’s… Show more Sourcing for relevant bids for submission, researching the market and client needs to come up with a strategy for preparation of winning bids/proposals and liaising with other departments and team members to enhance business closure. • Leading the co-ordination, completion, and submission of bids.• Strategically brainstorming our response including the winning themes• Draft technical bid response• Preparation of weekly, monthly, quarterly and annual reports on tender’s performance (awarded tenders, rejected tenders, upcoming tenders)• Keeping an updated library for all tenders. • Prepare written proposals, financial proposals and attach all the relevant documentation as per tender deadlines and within the set time period• Liaise with agents, brokers, and individuals interested in working with the firm to prepare competitive proposals to enhance business closure.• Preparation of award acceptance letters and sourcing for performance bonds• Preparing tenders budgets (Income expected and expenses)• Working as part of the business generation team and fulfilling other duties as directed (and guided) by the Department head to generally assist in the smooth running of the marketing and business development function Show less

Kenya

• Identify customer needs, provide service within agreed service levels or manage date / time commitments made to customers.• Handle customer requests and readily provide information such as product recommendations based on their insurance needs.• Filling documents.• Issued quotations and invoices to clients as required.• Issued policy contracts/ documents, debits, invoice, endorsements, renewal notices, etc• Attending trainings and meetings organized by underwriting… Show more • Identify customer needs, provide service within agreed service levels or manage date / time commitments made to customers.• Handle customer requests and readily provide information such as product recommendations based on their insurance needs.• Filling documents.• Issued quotations and invoices to clients as required.• Issued policy contracts/ documents, debits, invoice, endorsements, renewal notices, etc• Attending trainings and meetings organized by underwriting companies. Show less

Kenya

Responsibilities1. Analyzed departmental documents for appropriate distribution and filing.2. Registration of new members into the NHIF database.3. Paying of accepted claims up to the EFT stage and doing a follow up with hospitals on rejected claims4. Receiving, processing and approving claims which are then paid later on.5. Customer care which involved over the teller services, calls, emails, and SMS. 6. Updating information of existing members on the NHIF… Show more Responsibilities1. Analyzed departmental documents for appropriate distribution and filing.2. Registration of new members into the NHIF database.3. Paying of accepted claims up to the EFT stage and doing a follow up with hospitals on rejected claims4. Receiving, processing and approving claims which are then paid later on.5. Customer care which involved over the teller services, calls, emails, and SMS. 6. Updating information of existing members on the NHIF database whenever they needed to add or remove dependents and chose an outpatient hospital7. Customer care Show less

Actuarial Science, Actuarial Science

Diploma Of Education, Diploma In Insurance, Ongoing

Certified Data Scientist, Data Science

Certificate In Data Analysis, Data Science, Pass