Responsibilities:~ Defines a clear PR service vision that aligns with business goals of the clients and that of the company.~ Develops service delivery strategies, ensuring they meet client needs and aligns with market opportunities.~ Ensures the product backlog is refined, prioritized, and ready for implementation by the team.~ Works closely with the Scrum Master and team members to ensure clarity and alignment of tasks and objectives.~ Ensures value creation for clients through quality work delivery.~ Fosters growth for the team by holding regular check-in meetings with each team member to connect with them, look at their results, identify growth opportunities and guides them on the next steps.~ Promotes team work and collaboration between the team members.~ Facilitates clear and smooth communication between the team and stakeholders.~ Leads monthly progress meetings with other Service Owners to check on our team's collaboration and quality of work delivered.~ Creates quarterly OKRs with the team and monitors the progress.

Responsibilities:~ Coached the team on Scrum values, practices, and principles.~ Collaborated with the Product Owner in product backlog management which involved refinement and prioritization of tasks.~ Facilitated scrum events and ensured alignment with scrum principles.~ Removed impediments to the team's progress.~ Acted as an intermediary between the team and other stakeholders and ensured requirements from stakeholders were understood by the team.~ Protected the team from external interferences and distractions.~ Assisted the team in improving their skills and delivering high-quality products by identifying each member's areas of growth and facilitated necessary training.~ Facilitated clear communication between the team and stakeholders.Coached the team on communicating effectively and clearly.~ Tracked the team's progress and velocity and guided on needed improvements.~ Ensured healthy collaboration and teamwork within team members and advocated for adoption of scrum values.~ Ensured continuous improvement in the team. Identified areas of improvement during retrospective meetings and guided on how to go about each improvement.

Responsibilities: ~ Improved upMention's project management system. ~ Implemented new features in the project management system in PHP, HTML, CSS and JS. ~ Improved clients websites and oversaw implementation and publication of new websites. ~ Oversaw GDPR & Cyber Security implementation within upMention. ~ Provided Technical and SEO support to the SEO specialists. ~ Web analytics setup on clients websites. ~ Created and maintained WordPress backlink websites.