Hellen Onyango
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EXECUTIVE DIRECTOR - MEDICAL SERVICES ๐ŸฉบSenior Management | Business Administration | Medical Service Delivery | Patient-Centered Care | Change Management | Quality Improvement at SHALOM HOSPITAL, ATHIRIVER
Location: Nairobi, Nairobi County, Kenya 5 work roles 2 schools
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Current company
SHALOM HOSPITAL, ATHIRIVER
Role
EXECUTIVE DIRECTOR - MEDICAL SERVICES ๐ŸฉบSenior Management | Business Administration | Medical Service Delivery | Patient-Centered Care | Change Management | Quality Improvement
Location
Nairobi, Nairobi County, Kenya

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Hellen Onyango is listed as EXECUTIVE DIRECTOR - MEDICAL SERVICES ๐ŸฉบSenior Management | Business Administration | Medical Service Delivery | Patient-Centered Care | Change Management | Quality Improvement at SHALOM HOSPITAL, ATHIRIVER, based in Nairobi, Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Hellen Onyango.

Hellen Onyango previously worked as ACTING DIRECTOR BUSINESS SUPPORT | Shalom Group of Hospitals (SGH) at Shalom Hospital, Athiriver and DIRECTOR MEDICAL SERVICES ATHI RIVER | Shalom Community Hospital at Shalom Hospital, Athiriver. Hellen Onyango holds Master Of Business Administration In Healthcare Management, Health/Health Care Administration/Management from Strathmore Business School (Sbs).

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About Hellen Onyango

โ†ช๏ธ๐„๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐ฏ๐ž ๐ƒ๐ข๐ซ๐ž๐œ๐ญ๐จ๐ซ | ๐Œ๐ž๐๐ข๐œ๐š๐ฅ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌFrom the moment I stepped into the healthcare industry, my mission has been clear: to transform and elevate the quality of medical services, ensuring every patient receives the care they deserve. As a seasoned C-Suite Medical Service Executive, I have dedicated my career to broadening access to quality healthcare, implementing innovative strategies, and leading with a people-first approach.โ†ช๏ธ๐€ ๐‰๐จ๐ฎ๐ซ๐ง๐ž๐ฒ ๐จ๐Ÿ ๐“๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐„๐ฑ๐œ๐ž๐ฅ๐ฅ๐ž๐ง๐œ๐žI began with a vision to make a difference. Over the years, I have had the privilege of leading and collaborating with exceptional teams driven by a shared purpose of improving healthcare delivery. My strategic mindset has allowed me to expand our clientele base, including more non-NHIF individuals, thus fostering financial sustainability and ensuring a broader reach of our services.โ†ช๏ธ๐ˆ๐ง๐ง๐จ๐ฏ๐š๐ญ๐ข๐ฏ๐ž ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉI'm proud of establishing an ICU within our facility. This critical initiative reduced the need for patient transfers and guaranteed comprehensive care under one roof. My commitment to excellence extends to every aspect of our operations, from optimizing inventory management and reducing costs to developing HR policies that enhance staff motivation and overall talent management.๐’๐ˆ๐†๐๐€๐“๐”๐‘๐„ ๐€๐‚๐‡๐ˆ๐„๐•๐„๐Œ๐„๐๐“๐’ ๏ƒฐ 20% ๐‘Œ๐‘œ๐‘Œ ๐‘…๐ธ๐‘‰๐ธ๐‘๐‘ˆ๐ธ ๐ผ๐‘๐ถ๐‘…๐ธ๐ด๐‘†๐ธ: Skyrocketed top-line net revenue diversification within healthcare facilities by establishing new services.๏ƒฐ ๐ถ๐‘ƒ๐ด๐‘ƒ ๐‘†๐‘’๐‘Ÿ๐‘ฃ๐‘–๐‘๐‘’๐‘ : Reduced neonatal morbidity rates through establishing CPAP services in the Newborn unit that improved care and outcomes for infants with respiratory distress.๏ƒฐ ๐ธ๐‘†๐‘‡๐ด๐ต๐ฟ๐ผ๐‘†๐ป๐‘€๐ธ๐‘๐‘‡ ๐‘‚๐น ๐ผ๐ถ๐‘ˆ: Guaranteed comprehensive care under one roof by establishing an ICU within the facility, enhancing capacity to provide critical care services, and reducing the need for patient transfers to external facilities.๏ƒฐ 60% ๐‘ก๐‘œ 75% ๐‘ƒ๐ด๐‘‡๐ผ๐ธ๐‘๐‘‡ ๐‘†๐ด๐‘‡๐ผ๐น๐ด๐ถ๐‘‡๐ผ๐‘‚๐‘: Increased patient satisfaction scores, implementing patient-centered initiatives, staff training programs, and improvements in service delivery.๏ƒฐ 35% ๐ผ๐‘๐ถ๐‘…๐ธ๐ด๐‘†๐ธ๐ท ๐ธ๐ต๐‘‡๐ด: Achieved a remarkable increase in Earnings Before Tax and Amortization (EBTA) through effective financial management strategies and operational optimization within the healthcare facility.

Current workplace

Hellen Onyango's current company

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SHALOM HOSPITAL, ATHIRIVER
Shalom Hospital, Athiriver
EXECUTIVE DIRECTOR - MEDICAL SERVICES ๐ŸฉบSenior Management | Business Administration | Medical Service Delivery | Patient-Centered Care | Change Management | Quality Improvement
5 roles · 17 years

Hellen Onyango work experience

A career timeline built from the work history available for this profile.

Acting Director Business Support | Shalom Group Of Hospitals (Sgh)

Current
Shalom Hospital, Athiriver
  • I was brought on board to re-engineer the business and lead the enterprise-wide shift from a diagnostic support model toward a holistic patient-centric healthcare provider. By implementing robust accounting practices.
  • Senior Management: Improved employee engagement, retention, and overall organizational performance by fostering a culture of excellence, innovation, and collaboration for 150 staff members.
  • Operational Efficiency: Streamlined operations and improved efficiency across departments by optimizing corporate support services.
  • Corporate Strategy Implementation: Achieved organizational objectives and drove sustainable growth by directing the successful execution of SGH's corporate strategy and aligning resources and initiatives.
  • Business Strategy: Enhanced competitiveness and market positioning within the healthcare industry by leading cross-functional teams to effectively implement SGH's business strategies.
  • Financial Management: Guaranteed financial stability and growth by managing budgeting, financial reporting, debt management, and risk mitigation strategies.
2021 - Present ~5 yrs 5 mos

Director Medical Services Athi River | Shalom Community Hospital

Current
Shalom Hospital, Athiriver
  • Promoted to maximize medical operations, staff performance, and financial growth. Devised and executed a comprehensive business strategy that transformed S.H.A into a financially viable and profitable healthcare.
  • Market Competition: Increased market share and revenue by repositioning S.H.A within the healthcare landscape, differentiating it from competitors and solidifying its reputation as a premier healthcare provider.
  • Standard Service Delivery: Enhanced reputation and patient loyalty by implementing 5-star service delivery standards, monitoring and refining processes to ensure the highest level of patient care and satisfaction.
  • Training and Development: Improved patient experiences and satisfaction levels by conducting comprehensive training programs on customer service excellence for staff.
  • Performance Management: Upheld a culture of accountability and continuous improvement by implementing a management system and tools to monitor employee progress and performance.
2021 - Present ~5 yrs 5 mos

Medical Officer In Charge

Shalom Hospital, Athiriver
  • Recruited to maintain the highest level of clinical operational excellence. Oversaw the care of both inpatients and outpatients, ensuring timely and comprehensive medical treatment while maintaining high patient safety.
  • Continuous Medical Education: Jumpstarted overall quality of patient care and outcomes by facilitating continuous medical education programs for nurses and clinical officers.
  • Surgical Procedures: Delivered quality treatment and recovery of patients under care and earned trust and confidence among colleagues and patients by performing a wide range of surgical procedures.
  • Staffing and Clinical Operations: Implemented strategic staffing plans to ensure adequate coverage of medical services, optimizing resource allocation and enhancing operational efficiency.
2009 - 2020 ~11 yrs

Medical Officer

Kisii Level 5 Hospital Medical Officer
Jan 2009 - Oct 2009

Intern

Kisii Level 5 Hospital
Jan 2008 - Dec 2008
2 education records

Hellen Onyango education

FAQ

Frequently asked questions about Hellen Onyango

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What company does Hellen Onyango work for?

Hellen Onyango works for SHALOM HOSPITAL, ATHIRIVER.

What is Hellen Onyango's role at SHALOM HOSPITAL, ATHIRIVER?

Hellen Onyango is listed as EXECUTIVE DIRECTOR - MEDICAL SERVICES ๐ŸฉบSenior Management | Business Administration | Medical Service Delivery | Patient-Centered Care | Change Management | Quality Improvement at SHALOM HOSPITAL, ATHIRIVER.

Where is Hellen Onyango based?

Hellen Onyango is based in Nairobi, Nairobi County, Kenya while working with SHALOM HOSPITAL, ATHIRIVER.

What companies has Hellen Onyango worked for?

Hellen Onyango has worked for Shalom Hospital, Athiriver, Kisii Level 5 Hospital Medical Officer, and Kisii Level 5 Hospital.

How can I contact Hellen Onyango?

You can use AeroLeads to view verified contact signals for Hellen Onyango at SHALOM HOSPITAL, ATHIRIVER, including work email, phone, and LinkedIn data when available.

What schools did Hellen Onyango attend?

Hellen Onyango holds Master Of Business Administration In Healthcare Management, Health/Health Care Administration/Management from Strathmore Business School (Sbs).

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