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Hellen Vargas Email & Phone Number
SaaS Customer Care Engineer Application Mgmt Svc Delivery
at
Micro Focus
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
SaaS Customer Care Engineer Application Mgmt Svc Delivery
Location
San Francisco District, Heredia, Costa Rica
Who is Hellen Vargas? Overview
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Quick answer
Hellen Vargas is listed as SaaS Customer Care Engineer Application Mgmt Svc Delivery at Micro Focus, based in San Francisco District, Heredia, Costa Rica. AeroLeads shows a matched LinkedIn profile for Hellen Vargas.
Hellen Vargas previously worked as Windows Server Engineer at Dell Technologies and Senior Support Technician L2 CR - Remote Technical Support at Propoint Solutions.
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Email format at Micro Focus
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Micro Focus
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Profile bio
About Hellen Vargas
Hellen Vargas is a SaaS Customer Care Engineer Application Mgmt Svc Delivery at Micro Focus.
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7 roles
Hellen Vargas work experience
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Saas Customer Care Engineer Application Mgmt Svc Delivery
Current
Sep 2022 - Present
Windows Server Engineer
-Enterprise Rack and Tower Microsoft Operating System for Dell Power EdgeServers.-Windows server troubleshooting: Event viewer, logs collecting. buck checksdump files and crashes events.-Dell Power Edge server Hardware diagnosis and troubleshooting-Windows Server 2012/2016/2019/2022 installation and drivers support.-Dispatch Hardware and case\ticket.
Jan 2022 - Sep 2022
Senior Support Technician L2 Cr - Remote Technical Support
- L2 - Senior Support Technician CR- Supporting Point of Sale enterprise software and its additional features,networking troubleshooting, tablets, and apps support via remote control.- Support Centralized Customer Database.- Data Imports & Conversions (MySQL), dump export, import, and queries.- Point of sale hardware devices and software, initial hardware.
Oct 2017 - Dec 2021
Customer Service Representative, Oriented In Customer Assistance
- Grant with customers by telephone to provide information about products and services, to take /modify orders or account information, or to obtain details of complaints.- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.- Solicit sale of new or additional.
Jul 2017 - Oct 2017
Client Smb Technical Support Associate Level 1 Representative.
- Full hardware troubleshooting, disassembly, and parts replacements. - Assisting USA/ Canada customers in delivering exceptional hardware and software technical support over the phone and email support on PCs.- Operating systems troubleshooting (Windows XP, Vista, 7, 8, and 10).- Software troubleshooting (performance, gaming, networking, and popular.
Mar 2011 - Jul 2017
Inbound Customer Service Representative
Merrill Lynch account:- Customer service, web page administration, and browsing apps maintenance, Quicken download, web access, and general troubleshooting.Capital One account- Fraud detection department and customer service.
Nov 2008 - Feb 2011
FAQ
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What company does Hellen Vargas work for?
Hellen Vargas works for Micro Focus.
What is Hellen Vargas's role at Micro Focus?
Hellen Vargas is listed as SaaS Customer Care Engineer Application Mgmt Svc Delivery at Micro Focus.
Where is Hellen Vargas based?
Hellen Vargas is based in San Francisco District, Heredia, Costa Rica while working with Micro Focus.
What companies has Hellen Vargas worked for?
Hellen Vargas has worked for Micro Focus, Dell Technologies, Propoint Solutions, Auxis, and Sykes Latam.
How can I contact Hellen Vargas?
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