Heller Genao

Heller Genao Email and Phone Number

Quality Management, Engineering & Project Management Professional | Highly Regulated Industries | Culture Accelerator & Change Agent @ Independent Consultant
United States
Heller Genao's Location
Stamford, Connecticut, United States, United States
Heller Genao's Contact Details

Heller Genao personal email

n/a
About Heller Genao

I'm a Quality & Engineering professional with Industrial Engineering bachelor and more than 12 years of experience in highly regulated industries. Priority focus in Quality System Management, Engineering and Project Management.I'm a highly competent professional with transferable skills of establishing compliant processes aligned with company's abilities and regulations/standards, helping companies to set goals towards compliance and financial profit, creating conditions for results' achieving and, identifying and implementing cost savings initiatives.

Heller Genao's Current Company Details
Independent Consultant

Independent Consultant

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Quality Management, Engineering & Project Management Professional | Highly Regulated Industries | Culture Accelerator & Change Agent
United States
Employees:
7537
Heller Genao Work Experience Details
  • Independent Consultant
    Independent Consultant
    United States
  • Icu Medical
    Research & Development Program Manager
    Icu Medical Jul 2023 - Present
    San Clemente, Ca, Us
    Spearheaded the EU MDR Remediation initiative for the Consumables Business Unit, ensuring compliance and strategic alignment.• Directed New Product Introduction (NPI) and Sustaining projects, overseeing a diverse portfolio.• Developed and managed a project budget exceeding $5MM, ensuring optimal allocation and financial oversight.• Strategically identified resource requirements and led a team of staff and contractors to achieve efficient project execution.• Utilized MS Project to create and maintain comprehensive project schedules, ensuring timely delivery.• Provided executive-level updates on project status, budget, and timelines, tailoring communication to suit various stakeholders.• Monitored and evaluated program and project performance, implementing cost-saving strategies where applicable.• Served as a Subject Matter Expert (SME), guiding cross-functional teams through the Design & Development cycle.• Ensured adherence to all relevant laws, regulations, industry standards, and internal Quality Management System (QMS) procedures.
  • Levox Consulting Services
    Founder
    Levox Consulting Services Aug 2022 - Present
    Stamford, Ct, Us
    - Founder of Levox Consulting Services firm.- QMS establishment for ISO9001 and ISO13485- Schedule, execute and investigate Internal Audits.- Support CAPA and Non-Conformance investigations- Provide training and various elements of the QMS.
  • Hologic, Inc.
    Strategic Manufacturing Contractor
    Hologic, Inc. Jun 2023 - Jul 2023
    Marlborough, Ma, Us
    • Supported the strategic transfer of Manufacturing Operations from the Connecticut site to the new Delaware site, ensuring seamless transition and operational continuity. • Conducted in-depth gap assessments and spearheaded remediation activities to support the 'Transfer as Is' process, driving operational efficiency and sustainability.• Implemented robust change management strategies to align teams and processes with the new operational framework, fostering a culture of adaptability and continuous improvement. • Engaged with senior leadership and key stakeholders to communicate strategic goals, progress, and outcomes, ensuring alignment with organizational priorities.• Identified and mitigated potential risks, safeguarding project timelines and maintaining high-quality standards.
  • Career Break
    Full-Time Parenting
    Career Break Nov 2022 - May 2023
  • Teleflex
    Risk Management | Design Quality Contractor
    Teleflex Sep 2022 - Oct 2022
    Wayne, Pa, Us
    Led the Risk Management Files (RMF) project for the market release of an expanded indication of a registered product for the US market.• Took over an ongoing project, guiding a small team to complete critical risk management activities, including User Failure Modes & Effect Analysis (FMEA), Design FMEA, Process FMEA, Risk Analysis & Control Tables, Preliminary Hazard Analysis (PHA), Risk Management Plan, Risk Management Report, Risk/Benefit Analysis, Post-Market Surveillance Plan, and Risk Management File Index.• Successfully completed and released the RMF Package through the Document Control System, ensuring compliance and readiness for market release.• Exceeded expectations by completing the RMF Package two months ahead of schedule, thanks to strategic project management, clear task delineation, stakeholder engagement, and effective use of consultants.• Submitted the RMF Package for FDA audit with no findings, meeting stringent 21CFR 820, ISO 14791, and ISO 13485 requirements, demonstrating robust compliance and quality assurance.
  • Coopersurgical
    Quality Engineering Manager
    Coopersurgical Jan 2022 - Jul 2022
    Influenced senior leadership by aligning quality management initiatives with the organization's vision, providing strategic insights and regular updates to drive informed decision-making and long-term planning.• Directed a team of engineers and contractors, collaborating with Manufacturing and Engineering to support Operations, facilitate Product Transfers, and maintain the Quality Management System (QMS) at the Trumbull site.• Developed and implemented key performance indicators (KPIs) for Corrective and Preventive Actions (CAPA), aligning initiatives with the broader strategic goals by the organization. Delivered comprehensive Root Cause Analysis training and revamped CAPA Review Board (CRB) meetings, resulting in a sustainable increase in on-time CAPA completion from 29% to 71%, a 50% reduction in repeated CAPAs, and the successful closure of several CAPAs related to FDA audit findings.• Achieved a 100% reduction in the backlog of reportable complaint investigations, ensuring long-term compliance with regulatory requirements for open reportable complaints within 60 days.• Reduced Non-Conformance Report (NCR) cycle time by over 400%, from an average of 180 days to 12 days, significantly improving manufacturing productivity. Eliminated 95% of the backlog, enabling the disposition of $0.5MM worth of finished goods and raw materials, contributing to long-term operational efficiency.• Directed eQMS data integration and PLM feasibility evaluations, collaborating with vendors for global system implementation. Identified critical deficiencies, preventing a potential $0.3MM loss and ensuring long-term system viability.• Revamped process deviation management, reducing incorrect use by 85% and eliminating NCR generation due to incorrect deviations with a 95% reliability and confidence interval.
  • Teleflex
    Plant Quality Manager
    Teleflex May 2021 - Dec 2021
    Wayne, Pa, Us
    Recognized a need for an effective Quality System Integration and parallel QMS functioning due to integration of former Z-Medica into Teleflex Inc. I took the leadership for the site integration for all elements of the Quality Manual connecting all parallel integration plans from different departments within a complex matrix structure while supporting Maintenance of Business with limited resources:• Implemented SAP QMS (eQMS) for CAPA, Complaints, Audits, Non-conformance, Calibration, Incoming• Inspection and Quality Control Inspection as an integration effort into Teleflex QMS.• Created Out of Specification (OOS) and Out of Tolerance (OOT) systems for microbiology and calibration, respectively, to reduce the CAPA generation and appropriate CAPA escalation process was defined.• Lead External Audits acquiring EU MDR Certification and MDSAP Certification. In addition, lead successful Surveillance Audits for ISO 13485 (including Microbiology and Sterilization).• Improved the Calibration System eliminating Past Due calibrations (15% reduction to achieve 0% Past Due).• 100% Budget Attainment – Managing a $350k Budget.• Completed successful responsibility’s transfer of Process/Manufacturing Engineering to Site’s Operations Department.
  • Teleflex
    Quality Assurance Manager
    Teleflex Sep 2020 - May 2021
    Wayne, Pa, Us
    Led the Quality Management System (QMS) and expanded the Quality Assurance (QA) team by implementing cross-training, redefining responsibilities, and redistributing staff. This approach developed new skills based on individual strengths, provided stakeholders with multiple points of contact for operations, and enhanced cross-functional team decision-making capabilities. These efforts reduced manufacturing downtime and improved work-life balance.• Enhanced the Corrective and Preventive Action (CAPA) System to comply with 21CFR820 requirements by establishing a new CAPA process aligned with industry practices. Key Performance Indicators (KPIs) were created and integrated into Monthly Review Meetings and Management Reviews, and a CAPA Review Board (CRB) was established.• Streamlined the Paper-Based Training System, reducing documentation and retrieval time by 50%.• Achieved an 80% reduction in quarantine backlog through the successful implementation of Material Review Board (MRB) meetings.• Reduced Device History Record (DHR) Good Documentation Practice (GDP) errors by 50% by revamping all Device Master Record (DMR) forms, optimizing the Product Release Cycle Time from an average of 5 days to 2 days, and maintaining 0% back order.• Defined, implemented, and deployed all KPIs and Leading Indicators for the Quality Department.• Standardized the Process Validation procedure (IQ, OQ, PQ, TMV) and templates, reducing protocol/report revisions by 50% (from an average of 5 reviews to 2.5 reviews), thereby minimizing downtimes due to validation efforts and supporting project timelines for new processes
  • Fixme Up
    Ceo & Founder
    Fixme Up Aug 2018 - Apr 2021
    Founder & CEO of FixMe Up. Responsible of company growth and presence in social media. Work directly with clients for resumes, cover letters and thank-you letters designs, professional profile boost through coaching and upgrades of the Linkedin profiles to create positive impact on recruiters.
  • Medtronic
    Senior Quality Engineer
    Medtronic Nov 2019 - Sep 2020
    Minneapolis, Mn, Us
    Identified and streamlined over 100 process indicators for the North Haven Site by partnering with Site Leadership to define and deploy a focused set of less than 15 critical KPIs. This strategic initiative enhanced resource management, facilitated course corrections, and identified key projects to improve financial profitability.• Revamped the CAPA Review Board (CRB) for the AST Value Stream, increasing cross-functional engagement and reducing past due tasks by 30%.• Led the FDA Audit Back Room team, resulting in zero major findings.• Implemented Tools of Quality (TOQ) in the Manufacturing Lines, integrating SPC and defect counts across 100% of the assigned Value Stream (Advanced Suture Therapy).• Spearheaded the implementation of the 6S Program and Kanban system for the Office Section.• Directed the implementation of Advanced Quality Planning (AQP), including the creation and improvement of PFMEAs, Process Maps, Flowcharts, and Quality Control Plans. This initiative was successfully implemented at the North Haven site and expanded to all sites within the MITG Division.
  • Career Break
    Relocation
    Career Break Sep 2018 - Oct 2019
    Moved from Dominican Republic to United States.
  • Edwards Lifesciences
    Senior Quality Engineer
    Edwards Lifesciences Feb 2018 - Aug 2018
    Irvine, Ca, Us
    Advanced Quality Planning Leadership: Serve as the Subject Matter Expert (SME) in the creation and implementation of Advanced Quality Planning (AQP) strategies.Risk Management Oversight: Sustain and enhance risk documentation for Failure Modes and Effects Analysis (FMEAs), Quality Control Plans, and Process Mapping to ensure robust risk management.Root Cause Analysis Governance: Lead and approve comprehensive root cause analysis investigations for Quality Subsystems using advanced methodologies such as 6Ms, 5 Why, Cause-Effect Diagrams, and 5W.Validation Protocol Leadership: Oversee the execution and approval of validation protocols for tools, fixtures, equipment, processes, and test methods (TFIQ, IQ, OQ, PQ, TMV).Strategic Risk Assessments: Conduct and leverage product and process risk assessments to drive informed decision-making through rigorous statistical analysis.Process Improvement Initiatives: Champion process improvement projects aimed at cost reduction and operational efficiency.Technical Expertise and Support: Provide strategic technical support for manufacturing processes and transferred lines, ensuring compliance with medical device regulations and standards (FDA, ISO13485, TUV).Management Review Leadership: Conduct monthly management reviews to analyze process trends and drive continuous improvement.Talent Development and Supervision: Supervise Quality Inspectors, track career paths, and foster talent development to build a high-performing quality team.Operational Quality Support: Support manufacturing operations by managing nonconformance product handling and disposition and facilitating design changes and product transfers from a quality perspective.Stakeholder Engagement and Collaboration: Actively participate in and contribute to Tier Meetings to align quality initiatives with organizational goals and drive strategic outcomes.
  • Edwards Lifesciences
    Quality Engineer Ii
    Edwards Lifesciences May 2015 - Feb 2018
    Irvine, Ca, Us
    AQP Leadership: Serve as the Subject Matter Expert (SME) in Advanced Quality Planning (AQP) creation.Risk Management: Sustain and enhance risk documentation for FMEAs, Quality Control Plans, and Process Mapping.Root Cause Analysis: Lead and approve investigations using advanced tools such as 6Ms, 5 Why, and Cause-Effect Diagrams.Validation Protocols: Oversee the execution and approval of protocols for tools, fixtures, equipment, processes, and test method validation (TFIQ, IQ, OQ, PQ, TMV).Strategic Risk Assessments: Conduct product and process risk assessments to inform decision-making, enabling the release of over $20MM in inventory.Process Improvement: Drive cost reduction through targeted process improvement projects.Technical Support: Provide expert technical support for manufacturing processes and transferred lines.Regulatory Compliance: Ensure alignment with medical device regulations and standards (FDA, ISO13485, TUV).Management Reviews: Conduct monthly management reviews for process trend analysis.
  • Edwards Lifesciences
    Quality Assurance Operations Engineer I
    Edwards Lifesciences Mar 2013 - May 2015
    Irvine, Ca, Us
    Non-Conformance Management: Oversee the management and disposition of non-conforming products in compliance with internal procedures and external regulatory requirements.Strategic Decision-Making: Lead product containment efforts and make critical decisions to ensure quality and compliance.Continuous Improvement: Drive continuous process improvements in quality testing to enhance sampling methods and reduce scrap.Process Audits and Analysis: Conduct thorough process audits and trend analysis to identify and address areas for improvement.Leadership and Development: Supervise and develop Quality Inspectors, ensuring robust career development and talent management.Cost Reduction Initiatives: Develop and optimize sampling plans to support cost reduction projects.Quarantine Backlog Reduction: Achieve an 85% reduction in quarantine backlog, enabling the disposition of over $5MM worth of product.Process Monitoring: Implement effective process monitoring systems to maintain high standards of quality and efficiency.
  • Reis Consultores
    Consultant
    Reis Consultores Dec 2012 - Apr 2015
    Upgrade processes to standard practice as per ISO 9001. Create procedures to facility internal process for Mining and Services Providers companies.Improvement/redesign and implementation of internal process according to client requirements and needs. Optimize workflows. Perform Audits to Quality System Procedures. 6S Program coach.
  • Mantenimiento Mecánico Industrial
    Quality Assurance Coordinator
    Mantenimiento Mecánico Industrial Dec 2011 - Mar 2013
    Redesign, implementation and monitoring of internal process to fit the requirements of ISO 9001.Monitoring non-conformance quality system’s trending to implement corrective and preventive actions. Ensure compliance with procedures established. Conduct internal audits. Control, handling and calibration of measuring equipment. Assessor of Industrial Safety Health. 6S Program coach.

Heller Genao Skills

Microsoft Office Lean Manufacturing Quality Assurance Manufacturing Project Management Process Improvement Autocad Solidworks Microsoft Excel Minitab Microsoft Project At Multitasking Quality Auditing Gmp Iso14001 Arena Simulation Software Visio Iso 9001 Leadership Accountability Innovation Management Leadership Iso 13485 Teamwork Talent Developer Driving Results Statistical Tools Professional Responsibility Passionate About Work Decision Making Data Analysis Process Validation Microsoft Access Fda Gmp Quality Control Quality System Continuous Improvement Medical Devices Problem Solving Industrial Engineering Cross Functional Team Leadership Standard Operating Procedure Iso Standards English Business Process Improvement Root Cause Analysis Risk Management Statistical Data Analysis Validation Team Leadership U.s. Food And Drug Administration Design Of Experiments Failure Mode And Effects Analysis Aqp

Heller Genao Education Details

  • Instituto Tecnológico De Santo Domingo
    Instituto Tecnológico De Santo Domingo
    Industrial Engineering
  • Colegio Victor Manuel
    Colegio Victor Manuel
    Major In Accounting And Administrative Management

Frequently Asked Questions about Heller Genao

What company does Heller Genao work for?

Heller Genao works for Independent Consultant

What is Heller Genao's role at the current company?

Heller Genao's current role is Quality Management, Engineering & Project Management Professional | Highly Regulated Industries | Culture Accelerator & Change Agent.

What is Heller Genao's email address?

Heller Genao's email address is he****@****cal.com

What schools did Heller Genao attend?

Heller Genao attended Instituto Tecnológico De Santo Domingo, Colegio Victor Manuel.

What skills is Heller Genao known for?

Heller Genao has skills like Microsoft Office, Lean Manufacturing, Quality Assurance, Manufacturing, Project Management, Process Improvement, Autocad, Solidworks, Microsoft Excel, Minitab, Microsoft Project, At Multitasking.

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