» Guided teams (3) through structural changes in a SAFe environment while enhancing the efficiency of PI planning events by involving teams earlier and aligning expectations with leadership» Fostered team collaboration and silo breakdown through facilitating IT-to-business interactions and engaging external team reps and leaders in daily syncs and cross-department workshops» Encouraged experimentation within teams, introducing flexible daily sync formats, making use of AI (Copilot) in… Show more » Guided teams (3) through structural changes in a SAFe environment while enhancing the efficiency of PI planning events by involving teams earlier and aligning expectations with leadership» Fostered team collaboration and silo breakdown through facilitating IT-to-business interactions and engaging external team reps and leaders in daily syncs and cross-department workshops» Encouraged experimentation within teams, introducing flexible daily sync formats, making use of AI (Copilot) in meetings and workshops, and using Jira to surface key information» Cultivated a judgement-free environment, prioritizing group problem-solving and open communicationTechnologies: Jira/JQL, Microsoft Copilot/Loop, Miro, Teams Show less

» Coached Checkout teams (3) and individuals (SMs, PgMs, Dev Mgrs) for empowerment and self-management, cultivating communication across teams and problem-solving at the moment» Optimized Checkout teams’ events and processes, halving daily Scrum and Ops times, and deploying customized Jira & Confluence solutions tailored to team needs» Contributed to CoP initiatives, facilitating discussions on values, working agreements, and sharing insights on baseline estimation, definitions of… Show more » Coached Checkout teams (3) and individuals (SMs, PgMs, Dev Mgrs) for empowerment and self-management, cultivating communication across teams and problem-solving at the moment» Optimized Checkout teams’ events and processes, halving daily Scrum and Ops times, and deploying customized Jira & Confluence solutions tailored to team needs» Contributed to CoP initiatives, facilitating discussions on values, working agreements, and sharing insights on baseline estimation, definitions of ready/done, and story slicingTechnologies: Jira Automation/JQL/Advanced Roadmaps, Confluence, MS Power Automate, Zoom Show less

» Led the reorganization of Digital Product Group (DPG) teams to enhance collaboration with external teams and reduce blocker resolution times» Implemented team- and program-level JIRA dashboards and data visualizations to track progress, radiate information, and drive process improvements» Spearheaded the development and pilot of a team-led screening and interviewing process, elevating the quality of candidates reaching the interview stageTechnologies: Jira Automation/JQL… Show more » Led the reorganization of Digital Product Group (DPG) teams to enhance collaboration with external teams and reduce blocker resolution times» Implemented team- and program-level JIRA dashboards and data visualizations to track progress, radiate information, and drive process improvements» Spearheaded the development and pilot of a team-led screening and interviewing process, elevating the quality of candidates reaching the interview stageTechnologies: Jira Automation/JQL, Zoom, Google Macros/Sheets Show less

» Established a community of practice within the Scrum Master chapter through continuous improvement sessions, 1:1s between SMs, and fostering knowledge sharing» Enhanced Product Owner / Tech Lead huddles by visualizing dependencies, blockers, and upcoming work to facilitate information sharing across teams» Implemented squad metrics such as rolling average velocity and committed vs completed tasks for internal success measurement, identifying areas for improvement, and aiding in… Show more » Established a community of practice within the Scrum Master chapter through continuous improvement sessions, 1:1s between SMs, and fostering knowledge sharing» Enhanced Product Owner / Tech Lead huddles by visualizing dependencies, blockers, and upcoming work to facilitate information sharing across teams» Implemented squad metrics such as rolling average velocity and committed vs completed tasks for internal success measurement, identifying areas for improvement, and aiding in forecastingTechnologies: Jira, Google Sheets Show less

» Trained teams (2) on Agile and Scrum fundamentals through interactive workshops and games» Led department-wide initiatives, including project retrospectives, kick-offs, and roadmap planning sessions; provided training for facilitators to optimize meeting outcomes» Enhanced transparency and collaboration across teams by reinstating Scrum of Scrums meetings

» Mentored and coached Devs, SMs, Eng Managers and POs on agile mindset and Scrum» Designed and conducted workshops introducing teams to the fundamentals of Agile & Scrum, including an “Intro to Agile” onboarding session for new hires» Implemented team health checks across Engineering to identify and address common pain points

Enhanced communication and collaboration among Devs, POs, and the Design team» Managed multiple Jira projects, including board and workflow customizations and reporting» Facilitated Scrum events (Daily Scrums, Refinement, Retros, Sprint Planning) for multiple teams

» Developed components for the main Dashboard and revamped the signup and billing flows» Orchestrated a cross-regional, week-long coding summit to tackle high-priority concerns in the front-end codebase, infrastructure, and processesTechnologies: JavaScript, React, HTML/CSS, PHP, Scala

» Created captivating and interactive content-driven solutions for both mobile and desktop platformsTechnologies: JavaScript, HTML/CSS, jQuery, Action Script, Photoshop, After Effects, Final Cut Pro

» Built responsive web content; streamlined internal development and workflow processes

» Designed and programmed responsive/adaptive content for mobile and desktop devices

» Helped build Black Cat’s web department from the ground up