Passionate about leveraging technology to create innovative solutions and make a positive impact on people's lives, I am actively seeking new career opportunities in web development. As a new immigrant with a background in pharmacy, I bring a unique perspective to the field.Currently, I am focused on mastering React JS and expanding my proficiency in various programming languages and tools. I am dedicated to continuously enhancing my knowledge and staying up-to-date with the latest industry trends.With a strong analytical mindset and problem-solving skills, I am driven to tackle complex challenges and develop intuitive user experiences. I thrive in collaborative environments and value the opportunity to work alongside like-minded professionals who share my enthusiasm for technology.Let's connect and explore how our shared passion for technology can lead to exciting opportunities in the tech industry.Domain Knowledge :● Frontend: HTML, CSS, JavaScript, Bootstrap, TailwindCSS, React JS, Next JS,Vue JS● Backend: Node Js, Express JS● Database: MongoDB, MySQL● Beginner-level: Python,Typescript, Linux, SQL, Security Information and Event Management (SIEM) tools, and Intrusion Detection Systems (IDS). ● Other: Git, Github
Freelance
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Web DeveloperFreelance Dec 2021 - Present
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Customer Service Representative-TechnicalAlpine Access Sep 2022 - Feb 2023Winnipeg, Manitoba, Canada• Successfully managed a high-volume customer service queue, handling over 100 inbound service calls per week, consistently exceeding performance metrics to provide exceptional customer support.• Utilized strong problem-solving skills to address complex customer issues, resulting in a 25% decrease in escalations to senior management.• Developed and maintained a comprehensive knowledge base, enabling the team to deliver accurate and prompt solutions to customer inquiries, resulting in a 15% increase in first-call resolution rate.• Navigate through multiple systems• Diagnose and troubleshoot end-user technical issues • Escalate complex problems to the appropriate team members for resolution.• Complete tickets and documentation quickly and professionally on all customer support issues -
PharmacistManheal Pharmaceuticals Sep 2016 - Oct 2021Mehsana, Gujarat, India
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PharmacistTruelife Pharma Pvt Ltd Jun 2014 - Sep 2016Ahmedabad, Gujarat, India
Brijeshkumar Patel Education Details
Frequently Asked Questions about Brijeshkumar Patel
What company does Brijeshkumar Patel work for?
Brijeshkumar Patel works for Freelance
What is Brijeshkumar Patel's role at the current company?
Brijeshkumar Patel's current role is Front-end Web Developer | Vue JS Developer | React JS Developer.
What schools did Brijeshkumar Patel attend?
Brijeshkumar Patel attended Comit, Ganpat University, Rajasthan University Of Health Sciences, Jaipur.
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