Carolina Huerta Email & Phone Number

Waco, Texas, United States

Waco, Texas, United States

Operations •Assisted in managing a $500,000 operational budget•Managed proposals, negotiations, and contracts with artists and third parties•Organized the first Summer Camp in ACW's new facility and increased revenue by 100%•Developed and implemented strategies to grow museum memberships by 20% by targeting a younger demographic•Assisted in directing the planning and execution of all exhibitions, ensuring seamless coordination among curatorial, exhibition design, and installation teams•Spearheaded the first exhibition fundraiser raising over 25k•Administered all human resource needs•Kept track of all event files, financial records, and correspondence with renters and vendors•Organized and coordinated retail operations and salesCustomer Service •Managed proposals, negotiations, and contracts with artists and third parties•Managed private event rentals of the facility including promoting the venue, handling sales, booking, contracts, and event management•Ensured clients using the facility enjoyed a fully functional venue for their event and contract agreements were met•Cultivated strong relationships with external stakeholders, such as community organizations and educational institutions, fostering partnerships and collaborations•Supervised and coordinated facility, planning, maintenance, improvement and expansionsMarketing & Communications•Oversaw and implemented operational strategies to enhance the visitor experience, streamline processes, and optimize online visual content•Created all social media content and newsletter campaigns•Envisioned, designed, and implemented the strategic/project plan for ACW communications•Implemented ACW's web and social media presence; field press inquiries; and ensured timely dissemination of information to the full range of museum stakeholders•Provided consistency to the ACW's visual identity across a wide range of print and electronic materials•Supervised PR/Communication Interns

Managed the Bridge of Souls large-scale temporary art installation that honored over 500+ people from the Waco community who passed away from COVID-19. Had the privilege of working with over 250 artists to create a powerful and meaningful visual representation of the pandemic’s impact. Executed marketing and communications plan for the installation.

Waco, Texas, United States

Operations•Managed all aspects of donor relations and stewardship, ensuring exceptional donor experiences and cultivating long-term relationships with supporters•Implemented and maintained a donor management system, accurately recording and tracking donor information, contributions, and interactions• Worked with finance to prepare grant letters, donations received, quarterly fund statements, amendments to fund agreements, and any correspondence or notes related to each fund• Drafted fund agreements for new donors• Responded to general donor inquiries• Assisted with organization and management of estate gifts• Planned and facilitated donor services events• Served as administrative support for Waco Foundation Advisory CouncilMarketing & Communications•Developed and executed strategic donor communication plans, including personalized correspondence, newsletters, social media content, and impact reports, to keep donors engaged and informed about the organization's activities and achievements;•Facilitated the monthly Giving Connection television show•Supported the Foundation’s social media by drafting content and serving as backup for implementation

Waco, Texas

Operations •Facilitated training programs and workshops to raise awareness and build capacity among staff members and over 200 community partners and stakeholders on race equity and implicit bias•Provided guidance and support to internal affinity groups or committees focused on race equity, serving as a resource for knowledge sharing and collaboration•Assisted nonprofit applicants, grantees, and Foundation staff with grant software needs (technical assistance, application modifications, report compilations, etc.)•Drafted emails, correspondence, and information pieces on behalf of staff. Review, edit and revise content needed for correspondence and reporting•Assisted with facilitating the setup and delivery of Capacity Building Program events, workshops, training, meetings, and related activities including but not limited to invitation and agenda development, event registration and evaluation, correspondence with venue/contractor staff •Managed and coordinated the calendar for the Director and any related group or organizational meetings; •Coordinated travel, lodging, and registration of professional development events;Developed and/or refined filing and record-keeping systems (e.g. capacity building, mission work)Human Resources•Administered the onboarding of new hires and management of files for student workers, and other •HR/operations related activities•Helped with the upkeep, conformance to, and editing of Foundation policies and proceduresMarketing & Communications•Organized the development, creation and placement of content and the delivery/distribution of newsletters

Waco, Texas Area

Marketing & Communications•Developed marketing strategies for non-profit •Updated the NGO website daily with new events in the city•Assisted with the organization and planning of events and mixers•Created email templates for fundraisers and sponsors •Handled social media accounts (Instagram & Facebook) •Developed graphics and layouts and product illustrations, logos, and website•Maintained an archive of images, photos, and contacts•Created videos for events such as Feast in the East 2018

Austin, Texas Area

• Scheduled Academic Coach appointments for students• Created flyers, booklets, and keynote presentations forworkshops• Transcribed lectures and notes for faculty• Collaborated with students to create a joint calendar withstaff and faculty to facilitate meetings and workshops• Assisted with clerical duties as needed• Reviewed and assisted students with course schedules forupcoming semesters• Devised a spreadsheet to help keep track of studentsgoing abroad and requirements that were to be completed

Morelia Area, Mexico

• Assisted in the daily growth and development of assigned campaigns• Expertly managed the needs of external customers• Proposed marketing ideas for local businesses• Build brand recognition through local events and experiential marketing• Helped create final products using different programs such as Adobe Photoshop, InDesign CC, and Adobe Spark• Interacted and communicated with customers one-on-one and via Skype• Negotiated with colleagues on best marketing plan using different budgets ranging from $5,000 up to $50,000• Designed and executed social campaigns (Facebook, Instagram, Twitter + )• Reported regularly on campaign performance as well as monthly social media content performance, audience engagement, and advertising efforts (frequently using Microsoft Excel) • Identified implications and made recommendations to optimize content based on results• Kept current on social media changes, emerging trends, and algorithms

Waco, Texas Area

• Organized, maintained, and updated participant files• Reviewed participant files for accuracy• Assisted Program Assistant with clerical duties as needed• Scheduled appointments for students and coordinators• Gathered/created student files for educational advisors• Collaborated in finding speakers for mandatoryworkshops• Devised ways to recruit eligible students for the program• Advertised program with bulletins and social media• Tutored students in English and Mathematics

Waco, Texas Area

• Created documents/ editing syllabi for faculty• Ordered departmental supplies for faculty• Corrected course schedules for students• Ran errands on campus and gave campus tours to new students and faculty

Waco, Texas Area

• Assisted with Nonprofit Network professional development workshops monthly• Courteously greeting visitors and aiding with events at The Cooper House• Researched grants awarded to community organizations• Developed feedback surveys for meetings on Googleplatform• Scanned and organized files into an electronic database

Operations• Followed the established policies in accordance with the bank and the supervisor's direction • Accountable for the personal achievement of monthly new account production as assigned by upper management • Created either checking or savings accounts for new members• Processed deposits and paid out funds in accordance with bank procedures; recorded all transactions accurately and balance each day's operations • Received cash and checks for deposit, verified amounts, and looked for check endorsements • Examined cash carefully to guard against acceptance of counterfeit checks and identification • Entered transactions into computer and issued customer receipts • Sold and prepared money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit • Processed Western Union wires and cash advances• Scanned files into an electronic database•Closed and reprogrammed banking system for the next day at the end of each shift• Performed other tasks requested by supervisors as they related to the bank and its functions

Waco, Texas Area

Customer Service • Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments•Maintained a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the shift team. • Tracked sales of the day, month and year•Ensured daily sales goals were met• Operated cash register, scanners and computers to itemize and total customer purchases• Responsible for opening/closing the store • Counted registers during store opening and closing• Maintained a clean and organized workspace so that partners could locate resources and product as needed. • Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Created new merchandise visuals for the store• Organized for store inventory• Translated for non-English speakers (Spanish) • Processed new merchandise collections

Waco, Texas Area

Customer Service• Accurately and efficiently completed sales and service transactions • Registered customers for new credit cards, reward points, and protection plan agreements • Maintained merchandise standards • Ensured the sales floor was ready all day • Maintained price integrity• Translated for non-English speakers (Spanish) • Counted registers during store opening and closing• Responsible for training new team members

Minor In French Language And Literature, French Language And Literature

International Relations & Global Studies, Culture, Media, And The Arts, 3.5

Near And Middle Eastern Studies

French Studies

Associate Of Arts - Aa, 3.9