Clara B. Email and Phone Number
With 10+ years of experience, I am a versatile professional with skills in client relations, sales management, direct sales, customer service, troubleshooting, and event planning. I strive every day to keep an open, growth mindset. Currently, as an Account Manager at Connection, I focus on building strong and trustworthy relationships with clients to create financially smart technical solutions. I manage account notes, rotation stock, and supply chain while collaborating with internal teams. Previously, as a Lead Sales Representative at Lili's Glass, I handled day-to-day sales, planned private events/shows, managed employees, created detailed product demonstrations for social media, and updated training documentation. I also have experience as a Network Analyst at Safelite AutoGlass and as a Service Desk Specialist at Cardinal Health, where I provided IT support and managed internal support tickets. In addition, I worked as a Special Events Coordinator at DVS-Gaming, where I managed a media group for gaming media coverage, planned events, and coordinated external marketing media.I’m also very passionate about video games, eSports, and gaming events!
Connection
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Dedicated Sales Support RepresentativeConnection May 2023 - PresentMerrimack, Nh, Us
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Account ManagerConnection Sep 2022 - May 2023Merrimack, Nh, UsFocused on creating deep, trusting relationships with Clients to create financially conscious technical plans and solutions. Collaborate with internal resources to facilitate Client needs and provide transparent and timely communication. Create and manage short yet informative account notes, rotation stock and supply chain, and renewals. Established a reputation as a "go-to resource" for a handful of clients due to outstanding customer service and positive relation, resulting in increased repeat business.
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Lead Sales RepresentativeLili'S Glass Aug 2021 - Oct 2022Handled day-to-day sales and responsibilities Created and planned private events/shows for artists around the world, as well as maintenance of documentation and contacts within accounts to enhance business relationships Managed, scheduled, hired, and trained employees while serving as an “HR” Representative for a family own businessCreated and updated training documentation, onboarding processes, and internal policiesDeveloped and created detailed product demonstrations for social media interaction and to assist in sales
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CaregivingCareer Break Sep 2019 - Oct 2021
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Network AnalystSafelite Autoglass Nov 2017 - Sep 2019Columbus, Oh, UsImplemented troubleshooting, fixed and recommended improvements for security and networking problemsSpecialized in precisely and efficiently setting up network and hardware at field locationsPartnered with developed departments within IT on Cloud Management to ensure each solution was financially and practically viableCoordinated staff and assignments based on established priorities to ensure efficient operations -
Service Desk SpecialistCardinal Health Jun 2015 - Sep 2017Dublin, Oh, UsHelp Desk Support for corporate offices and warehouses, including daily support of PCs, printers, internal software, Microsoft Applications and Email, and Mobile PhonesParticipated in New Employee Onboarding by setting up all needed hardware set up, file/folder access, internal account registration, and program installationParticpated in various projects alongside internal teams to provide support and feedback to evolving business and growthRecorded and documented internal support tickets and provided follow up support to ensure client satisfaction. -
Special Events CoordinatorDvs-Gaming Feb 2014 - Sep 2016Managed and Coordinated a mid-sized media group for Gaming Media Coverage. Handled schedules, flights, and hotels. Point of contact for external Marketing Media. Planned and coordinated events/dinners and team building exercises outside of convention settings.
Clara B. Education Details
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Michigan State UniversityMass Communication/Media Studies
Frequently Asked Questions about Clara B.
What company does Clara B. work for?
Clara B. works for Connection
What is Clara B.'s role at the current company?
Clara B.'s current role is Dedicated Support Specialist with a Passion for Customer Service - Creating Smart Technical Solutions for Strong Client Relationships 💻.
What schools did Clara B. attend?
Clara B. attended Michigan State University.
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