Jacqueline Lee Email and Phone Number
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5+ years experience in Product Management, 8+ years experience in the Games industryI started at Humble helping sell games moving from Customer Service to Product Operations and finally to Product Management. As lead PM for Growth, I focused on the subscription vertical, working on tools such as the checkout flow, new user signup, a free trial system, and marketing tools.After Humble, I pivoted to making games working at WB Games SF where I worked on Live Ops for Harry Potter: Wizards Unite and at Glu Mobile on a title in development. At WB Games SF, I worked with the team to help restructure a game oriented around being outside and exploring to supporting a play at home experience during the pandemic. At Glu, I focused on defining the new user funnel, tuning the new player experience, and defining the data structure and events captured for the game.After Glu, I worked at GGWP where I focused on helping define key features needed for the player reports platform experience.At Flipboard, I worked on multiple refinements to the user experience, especially community-based features and onboarding.
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Senior Product ManagerWarner Bros. Games San FranciscoOakland, Ca, Us
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Senior Product ManagerWarner Bros. GamesOakland, Ca -
Senior Product ManagerWarner Bros. Games San Francisco Jun 2023 - PresentSan Francisco, California, Us
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Senior Product ManagerFlipboard Jul 2022 - Mar 2023Palo Alto, Ca, Us• Defined roadmap, features, experiments for new user onboarding, user communications (email and notifications strategy), content rendering, and content composition.• Represented Product team in sprint planning for Engineering teams and Analytics teams.• Collaborated with Engineering, Design, Marketing, Editorial, and Analytics teams. -
Product ManagerGgwp Nov 2021 - Jul 2022San Francisco, Us• Defined key features for the GGWP platform.• Collaborated with Design to produce North Star for GGWP platform.• Conducted customer research interviews, turning insights into action plans for the roadmap. -
Data Product ManagerGlu Mobile Aug 2020 - Nov 2021San Francisco, Ca, UsFirst PM hire on new title in development. Glu was acquired by Electronic Arts on April 2021.• Defined analytics events and data structure for the game.• Conducted team build reviews and playtests to capture feedback and generate bug reports.• Modeled out player journey and game tuning for a player's first month of gameplay. -
Associate Product ManagerWb Games San Francisco Sep 2019 - Jul 2020San Francisco, California, UsHarry Potter: Wizards Unite (Live Operations) • Handled analysis and reporting of KPIs to key stakeholders.• Managed in-game event and merchandising initiatives.• Designed, implemented, and executed merchandising A/B tests. • Designed and tuned in-game events.• Led development of in-game news system ("SOS Report")
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Associate Product Manager, GrowthHumble Bundle Jun 2017 - Jun 2019San Francisco, California, UsLead PM for Growth team. Focused on user acquisition, subscription checkout optimization, and site accessibility.• Directed projects from ideation, wireframing/prototyping, spec writing, development, through release• Managed Growth team backlog• Performed data analysis to uncover potential project opportunities, measure impact of ongoing experiments, and inform business decisionsProjects • Automated onboarding flow for Humble Partners affiliate program. Led to an increase from 700 affiliates to 20,000+ affiliates in the program.• Established the Subscriber Hub, a centralized location for Humble Monthly subscribers to manage their subscription and access their subscription content.• Multi-phase project to improve the checkout flow for Humble Monthly including a redesign of the account creation flow, implementation of Single-Sign In, and a free trial referral system.• Guided development of tools to support Marketing initiatives including a newsletter campaign creation tool, an in-line offers system at checkout, and a cross-buy system -
Product Operations ManagerHumble Bundle Nov 2015 - Jun 2017San Francisco, California, Us• Oversaw multiple project launches (12 or more per month), ensuring they followed production timelines over 2-week and 4-week timescales, for Humble Bundle and Humble Monthly products respectively• Supervised the Humble Store production pipeline using JIRA, with 100+ products managed a week as a team (inflow, creation, and maintenance)• Managed and led a team of 10 direct reports• Coordinated with creators, publishers, charity partners, and other key stakeholders - keeping them up to date on individual project progress, with 300+ projects completed and launched to date
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Bundle Operations LeadHumble Bundle Mar 2015 - Nov 2015San Francisco, California, Us• Established workflow and processes between Business Development and the Bundle Operations team to improve the of onboarding new titles and partners for product launches• Worked closely with the Engineering department on internal tool and site improvements to optimize Operations department workflows and customer experience• Created process timeline for bundle projects following 2-week timescales involving specific milestones and tasks carried out by Operations, Business Development, and Creative with Asana and Google Sheets• Setup Operations JIRA project and established a process to handle internal requests and bug reports
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Bundle Operations CoordinatorHumble Bundle Jun 2014 - Mar 2015San Francisco, California, Us• Led department effort to document internal processes, workflows, terms, and tool guides to better onboard new team members• Established team workflow for managing pre-existing assets, information, and other data across various tools and systems (Asana, JIRA, Dropbox, Salesforce, Google Sheets)• Created system for managing team communications internally and with external partners and stakeholders
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Customer Support NinjaHumble Bundle Aug 2013 - Jun 2014San Francisco, California, Us• Led team initiative for establishing the support center using Salesforce's Desk.com interface• Wrote copy for 29 bundles. Past work includes the Humble Indie Bundle 11, the Humble Weekly Sale Hosted by Destructoid, and the Humble Weekly Sale: PewDiePie Saves the Children.
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Publications DesignerUniversity Of California, Berkeley Mar 2012 - May 2014Berkeley, Ca, Us• Produced promotional materials including, but not limited to, flyers, signs, posters, and t-shirts, for campus-wide Residential Computing events including hiring cycles and educational campaigns• Coordinated with Residential Computing staff to market the Residential Computing brand out to the campus’ 7,000 residents and 30,000 undergraduate and graduate students through distribution systems and specific campaigns such as hiring/recruitment and cyber security awareness• Spearheaded the creation of the Residential Computing brand guide -
Cal Student Orientation (Calso) CounselorUniversity Of California, Berkeley May 2012 - Aug 2012Berkeley, Ca, Us• Led and facilitated groups of 10-20 new students and their guests during 19 orientation programs• Facilitated programming in smaller group sessions for students and parents to address concerns, explain university policies and procedures, and provide academic advising• Conducted and delivered 15-20 minute speeches/presentations to over 500 students and guests during each program on topics such as campus safety and first year student experiences• Completed over 308 hours of student orientation training requiring certification and over 72 hours of diversity training
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Residential Computing ConsultantUniversity Of California, Berkeley May 2011 - May 2012Berkeley, Ca, Us• Worked with a team of 8 other students to provide technical support over 1k residents at University Village in Albany, CA and 7k total for the university housing system• Troubleshot networking, hardware, and software problems by in-room appointments, over the phone, in office hours, and by e-mail• Removed malicious malware infections and educated residents about ResComp policies and security threats• Facilitated workshops that taught residents how to utilize software such as Adobe Lightroom and Dreamweaver
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Global Marketing InternYopro Global Jan 2013 - Jul 2013• Identified students and other potential users to gather product feedback from• Executed a 15-day social media campaign to build momentum for the site launch, including blog posts and social media platform posts (Facebook and Google+) -
North American Collection Student AssistantPhoebe A. Hearst Museum Of Anthropology Dec 2010 - Jun 2011• Assisted the North American Collections Manager in day-to-day maintenance and movement of North American ethnographic and archaeological objects as well as human remains• Managed and input data into the museum database• Supervised museum volunteers• Handled the movement and digital photography of artifacts• Processed and packaged artifacts and remains for repatriation as part of the Native American Graves and Repatriation Act (NAGPRA)
Jacqueline Lee Skills
Jacqueline Lee Education Details
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University Of California, BerkeleyAnthropology
Frequently Asked Questions about Jacqueline Lee
What company does Jacqueline Lee work for?
Jacqueline Lee works for Warner Bros. Games San Francisco
What is Jacqueline Lee's role at the current company?
Jacqueline Lee's current role is Senior Product Manager.
What is Jacqueline Lee's email address?
Jacqueline Lee's email address is oh****@****ail.com
What is Jacqueline Lee's direct phone number?
Jacqueline Lee's direct phone number is +141534*****
What schools did Jacqueline Lee attend?
Jacqueline Lee attended University Of California, Berkeley.
What skills is Jacqueline Lee known for?
Jacqueline Lee has skills like Microsoft Office, Event Planning, Leadership, Public Speaking, Adobe Photoshop, Social Media, Editing, Project Management, Jira, Asana, Photoshop, Illustrator.
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