- Oversaw the daily maintenance of company policies, procedures, and practices including recruiting, benefits and employee engagement initiatives- Performed core HR functions such as new hire onboarding and training, compensation and benefits administration for employees and contractors across multiple teams- Developed people initiatives to create a culture of learning and continuous feedback by creating programs, tools, and experiences that engaged our team and inspire a positive, diverse, adaptive, and accountable culture- Partnered with the leadership team to standardize compensation and benefit plans (including medical, dental, vision benefits, 401k, etc) and career development policies to increase employee engagement and retention- Championed company's culture and ensued on-brand experience from the moment employees started at Alo Moves - TinyPulse recipient of the Happiest Award in the Arts & Entertainment Category for 2020; Alo Moves employees had the highest average happiness scores in our industry

Welcome and check in clients into classes, handles all account changes, purchases, and studio maintenance. Awarded February 2018 Barretender of the month.

- Developed and managed the inaugural intake system for new domestic and international families, creating a smooth and comforting experience while establishing care with our team - Partnered with the International Medical Services leadership and Craniofacial Division Directors to develop implementation and improvement plans to support out of region patient care initiatives- Launched the first SCH Craniofacial Reach Out and Read program, providing new and free books to patients and supervising five volunteers to read daily in waiting rooms- Managed complex MS Outlook calendars and virtual meeting for Craniofacial Center’s Medical Director, five pediatricians, and clinical staff - Analyzed scheduling and telecommunications data to support Standards for Daily Improvement (SDI) initiatives

-2016 Annual review Top Performer recipient awarded to 10% of institution-Manage the complex meeting coordination and HIPPA sensitive information for the Chief of Craniofacial Pediatrics-Proficiency in Microsoft Outlook, Microsoft Word, Excel, and PowerPoint-Primary support for the center’s medical staff-Organizing domestic and international travel arrangements and reimbursements for annual national conferences -Served as a panelist as well as assisted with event planning for the Division of Craniofacial and Plastic Surgery Annual Educational Retreat, which had over 100 chiefs, researcher, and staff in attendance -Launched the center’s new electronic fax system. Cooperating with IT specialists and establishing fax processing system that has been replicated by other specialties across the hospital. -Responsible for managing office supplies and equipment for center-Coordinates initial processing of perspective international patients-Supports Program Manager with rotation of numerous clinical trainees and observers for 6 faculty -Responsible for updating and managing numerous center budgets

Administer laboratory orders, referrals, and daily appointment schedules for 13 physicians. Systematize daily incoming and outgoing mail correspondence between Internal Medicine physicians and their patients. In addition, responsibly for overseeing reception duties, including: preparing up to date medical documentation for appointment check-in, process payments, and update insurance plan information on database.

Acquire vital signs of patients necessary for appointments with health practitioners, update health forms, and manage outdates for medications and supplies