Lorianne Perez Email & Phone Number

I currently serve as Assistant Community Manager, supporting the Community Manager in efficiently managing property operations at one of the top-rated student housing properties in the area. My role includes maintaining accurate financial records, and ensuring compliance with company policies, Fair Housing laws, ADA, and other regulations. I also manage the properties' marketing ventures providing new means of attracting foot traffic and residents to the location. My role includes: * Prepare and maintain detailed daily, weekly, and monthly reports, ensuring precise recording of rents, deposits, and financial transactions.* Issue necessary notices, such as late payments, eviction notices, and returned check memos, ensuring adherence to legal requirements.* Manage social media platforms such as Instagram and Facebook.* Foster positive relationships with residents, promptly addressing inquiries and concerns to enhance resident satisfaction.* Conduct physical property inspections, promptly reporting maintenance needs to ensure a well-maintained environment.* Execute leasing activities, including welcoming prospects, showcasing the community, and supporting marketing initiatives.* Proactively contact residents nearing lease expiration to encourage renewals, contributing to high retention rates.* Stay informed about local market trends, providing insights to enhance community marketing efforts.* Maintain accuracy in on-site accounting systems for leasing, notices, move-ins, move-outs, and demographic data.* Ensure precision in lease paperwork, move-in/move-out processes, and security deposit reports.* Create marketing materials via Canva, Photoshop and other resource for marketing opportunities through town, and Texas State University. * Provide marketing strategies for the entire property for the next fiscal year, bringing in new residents and potential clients. This includes designing brochures, and newsletters for current residents and future prospects.

After an office closure, I was transferred to another location within the company as the Assistant Manager. My duties shifted as well.•Coordinating appointments and meetings.•Screening and managing phone calls and emails.•Documentation and Record Keeping by maintaining organized and up-to-date files and records.•Handling confidential information with discretion.•Planning and organizing meetings, including room setup and catering.•Preparing meeting agendas and distributing relevant documents.•Making travel arrangements when necessary. •Inputting and managing data in spreadsheets or databases.•Generating reports as needed by the manager.•Customer Service includes but not limited to addressing inquiries and providing assistance to clients or customers.•Office Supplies and Equipment Management: Ordering and maintaining office supplies.•Prioritizing tasks and managing time efficiently for individuals and team. •Team Coordination: Collaborating with other team members and departments.•Distributing tasks and ensuring completion.•Handling unexpected issues and finding solutions proactively.•Supporting the manager in project coordination and execution.•Assisting in the planning and execution of company events or functions.•Assisting in the training of new staff and facilitating onboarding processes.•Balancing multiple tasks and responsibilities simultaneously.

•Overseeing the daily operations of a retail store, ensuring that all tasks are completed efficiently and effectively. •Lead and handle recruitment and onboarding for the office.•Coordinating new employee orientation, paperwork, and training.•Financial Record Management ensuring accurate and organized record-keeping of financial transactions, invoices, receipts, and other financial documents.• Employee Records Management: Maintain accurate and up-to-date employee records, including personal information, attendance, and performance evaluations.•Responsible for managing a team of employees, ensuring that they are meeting performance expectations, and creating a positive and productive work environment.•One of my Key responsibilities includes auditing imputed data for accuracy, which involves ensuring that all data input into the store's systems is accurate and up-to-date. This helps to ensure that the store runs smoothly and that inventory and other important metrics are properly tracked.•Creating Schedules and managing time cards for employees, ensuring that they are accurately tracking their hours and that payroll is processed on time.•Acting as Performance management with responsibilities including coaching and development of my team members to ensure that they are meeting performance expectations and are able to grow and develop within the company and submission of yearly reviews for employees, which helps to track progress and identify areas for improvement.•Successfully executed marketing campaigns for business-to-business (B2B) sector, contributing to a significant increase in brand visibility and lead generation as well as establishing strong relationships with key decision-makers and securing partnerships.•Manage office budgets.•Orchestrated events to engage potential clients and generate leads, effectively blending experiential marketing with direct sales approaches.

•Managed the recruitment process, including posting job openings, onboarding new hires, and processing payroll. •In addition, I have leveraged my marketing skills to promote our business by visiting other establishments and organizing pop-up marketing events. •Handle financial transactions, such as collecting payments for services rendered.Maintain accurate financial records and report on financial activities.•Managing the appointment schedule for tax consultants or preparers. Ensure appointments are efficiently spaced and avoid overbooking.•In Charge of Records Management, including organizing and maintaining client records, ensuring accuracy and confidentiality.•Document Preparation including developing a filing system for easy retrieval of documents. Prepare tax-related documents, including engagement letters, contracts, and receipts.•Provided notary services and printed tax checks while ensuring timely and accurate submission of tax returns.•Deliver a full range of tax services in compliance with laws and regulations within the timeframe.•Build relationships and interact with clients to provide excellent planning, consulting, and expertise.•Manage ongoing Payroll and payroll Tax duties.•Maintain reconciliation of debits and credits.

Austin, Texas Metropolitan Area

•Play a role in public safety by responding to emergency calls, assessing situations, and coordinating appropriate responses. •Responsible for dispatching HERO responders to emergency situations. •Additionally, I liaise with 911 operators to coordinate and ensure prompt emergency services as needed.•Quickly assessing situations and determining the appropriate level of response needed (e.g., police, fire, medical).•Monitors active routes daily to ensure deliveries are on-time and proactively troubleshoots challenges as they arise.•Builds professional relationships with drivers and communicates positive messages.•Maintains a positive and professional message when troubleshooting challenges.