Responsible for all technical evaluations, integrations, and implementations. Recent projects include migrations to Office 365, VOIP & PBX phone systems, and ChMS (or CRM). Implementations include RMM for all devices, XDR (Defender for Office 365), Power BI Service, keyless entry (security badge) systems, security camera monitoring, and emergency alert system(s).Success and adoption rates are measured using business data and analysis. Over 20,000+ datapoints across internal and external databases - spanning communications, financial, operational, demographic and member datasets. Developed automated reporting system to improve C-level decision making.Additional responsibilities include chairman role on the executive campus security committee. Cross-campus collaboration with school, recreation facilities and places of worship. Manage $260K+ operating budget and capex budgeting within 4% every year without any degradation to performance or uptime. Reduced facilities department operational overhead by 18%. Multi-year "excellent" performance evaluation. and "Mission Impossible" award recipient by leadership team.

Update and manage WordPress website and design landing pages for promotional events. Provide reports during strategy sessions that highlight the effectiveness of prior marketing campaigns. Prepare standard reports for website & streaming services for executive and ministry teams.

Owned and operated a small S-Corp to develop the fastest growing and nationally recognized WordPress community in the Southeast. Worked exclusively with TechTarget, GreenMellen and Sugar Five Design in a variety of projects. Experience included public speaking, web development, operations management, and developing customer relationships.Specialized in thought leadership, business operations and analytics. Successfully managed 36+ properties in Google Analytics. Revenue generated over six figures in less than two years. Public speaking available on WordPress.TV and articles on TechTarget.

Authored and co-authored 20+ technical articles, whitepapers, and handbooks. Goals were to identify, research, and report on a variety of emerging technologies. Included market trend analysis to help better convey future technology applications.

Developed video specific digital marketing strategies for three unique brands across multiple sales channels. 1mil+ view YouTube channel and 30,000+ email marketing manager. Also developed in-house learning management system (LMS) for sales enablement training for 10,000+ credit union staff.

Designed, maintained and supported hyper-scaling SAAS infrastructure to support 1-million+ devices while delivering 99.999% 24/7/365 uptime. Environment spanned worldwide across five data centers and three global teams. Worked alongside Dev & QA departments to deliver bi-weekly updates. Leader of the first "automation team" to improve performance during upgrades.

Manage technical operations for 16 office locations and develop in-house software to improve operational efficiency and replace IBM TSM. Cost savings estimated $1.1 million in 2012. Recovery time after outage improved by 90% and reduced bandwidth utilization by 15%. Awarded "Operational Excellence & Creative Ingenuity" by National Director of Technology. Youngest person in company history to be offered a director title in 2011.

Repaired computers and helped with implementation projects as needed. Trained new technical interns. Worked alongside social event planning committee for community events and engagement.