Patsy A. Email & Phone Number

Charlotte, NC, US

• Provide application security governance for a portfolio of 27 applications that represent bank-wide authentication, with my org handing the consumer side (non-employee)* SME for Business Continuity exercises, firewall.
• Oversee application and hardware lifecycles from onboarding through decommission, including RTO/RPO tiering, BIA, IAM & Federated SSO
• Coordinate security assessments including Manual Ethical Hacking, Functional Security Assessments, and Source Code Scans o This often has the opportunity to help developers understand why their code is vulnerable and.
• Oversee vulnerability remediation efforts for both risk acceptance and risk mitigation, including in facilitating as the translator between business and tech
• Create, audit, and review technical and business recovery plans for Business Continuity programs
• Prepare and participate in disaster and data recovery exercises, both within the Bank and with external third-party vendors

Philadelphia, Pennsylvania, US

New York, NY, US

* Monitored for and recognized new trends to report while I handled high level escalations* Kept up with how fraudsters discuss and coordinate fraud in Venmo through research* Condensed risk data points so they were digestible and could be used to create new risk logics* Conducted internal and external investigations on users as needed to audit accounts.

* Curated the website’s newsfeed by writing custom news stories daily* Researched and stayed up to date on MMORPG trends* Participated in streaming events with game developers and coworkers* Attended gaming-themed conferences* Wrote a weekly column, which was from the perspective of various gaming characters that I played

Huntsville, AL, US

* Handled all aspects of social media: Twitter, Facebook, YouTube* Created news articles promoting games and their respective wikis for Gamepedia.com* Wrote casual press releases announcing partnerships between development studios and Gamepedia* Adopted an inclusive writing style that allowed me to interject personal experiences from my own gameplay*.

* Edited and created original copy for multiple online stores, while building out tiered pricing for new products* Helped design A/B testing, where the best test ideas would be incrementally delivered to our main website* Worked in both Magento and Yahoo Small Business e-store content management systems to create, edit, and maintain product pages* Assisted.

Edmonton, Alberta, CA

* Trained one of two teams that doubled the number of Representatives for game launch* Presented myself in a mentor capacity to continually guide junior representatives* Worked to identify, engage, and adapt with stakeholders* Lead in a servant-leadership manner, allowing me to anticipate my team’s needs, while listening to continued feedback* Created.