Chief Digital Experience Manager
CurrentActively manage Covered California design and development staff in our mission to build and maintain a high quality health insurance marketplace. Our product enables millions of eligible individuals, families and small businesses to learn and purchase private health insurance coverage through our digital interactions and journeys.+ Manage 3 scrum teams responsible for Covered California's suite of AI tools, public websites and chatbots.+ Cofounder and champion of the integration of value-driven AI within the Innovation Team.+ Oversee a rigorous strategy, design, and development process with user stories, continuous testing, and measurable KPIs to deliver products used by millions of Californians navigating their healthcare journeys.+ Collaborate with internal stakeholders such as the Policy, Data, Marketing, and Senior Leadership teams.+ Develop and maintain key vendor relationships.