Working as the IT Planning and Development Manager in the healthcare industry under the Sea Lion Group companies, specializing in IT infrastructure management, IT strategy for healthcare warehousing, and medical service devices (IOT) management. Develop and implement IT strategies that align with the organization’s goals, particularly focusing on healthcare solutions.Oversee IT projects from conception to completion, ensuring they meet quality, time, and budget… Show more Working as the IT Planning and Development Manager in the healthcare industry under the Sea Lion Group companies, specializing in IT infrastructure management, IT strategy for healthcare warehousing, and medical service devices (IOT) management. Develop and implement IT strategies that align with the organization’s goals, particularly focusing on healthcare solutions.Oversee IT projects from conception to completion, ensuring they meet quality, time, and budget requirements.Analyze and improve existing IT systems to enhance healthcare service delivery.Manage and mentor a team of IT professionals, fostering a collaborative environment for continuous learning and development.Ensure IT systems comply with healthcare regulations and maintain high standards of data security and patient privacy.Research and recommend emerging technologies to enhance efficiency, innovation, and cost-effectiveness.Translate business needs into actionable IT projects with well-defined goals, timelines, and milestones.Manage the IT project portfolio, prioritizing initiatives and allocating resources effectively.Manage the IT development team, including delegating tasks, performance management, and skills development.Develop and manage the IT budget, allocating resources effectively for projects and ongoing maintenance.Identify resource gaps and develop plans to address them through hiring, training, or outsourcing. Develop and implement IT policies and procedures.Lead disaster recovery and business continuity planning for IT systems. Manage vendor relationships and negotiate contracts for IT services and equipment. Show less

Developed and implemented strategies to update the company ERP (Acumatica) system, resulting in improved system efficiency and cost savings.Led the design, development, and implementation of the company’s new Acumatica ERP system.Coordinated with cross-functional departments (sales, finance) to ensure timely and accurate data entry.Developed and executed IT Policy and Procedure for all group-level entities. Successfully implemented the new infrastructure setup for allocation of… Show more Developed and implemented strategies to update the company ERP (Acumatica) system, resulting in improved system efficiency and cost savings.Led the design, development, and implementation of the company’s new Acumatica ERP system.Coordinated with cross-functional departments (sales, finance) to ensure timely and accurate data entry.Developed and executed IT Policy and Procedure for all group-level entities. Successfully implemented the new infrastructure setup for allocation of the new office lunching such as fiber cable connectivity from the old office to a new office. Managed and supported the file server, including the backups and disaster recovery. Show less

-Prepares annual budgets; regarding the IT entire function process such as involving IT staffing, IT hardware and software equipment procuring process, in line with the IT Project dev and investment average estimation timeline and costing as well, license fees and other IT related expenses.-L1 support of the cloud core Banking software in particular MFI operations, including the HR ERP Master software, and all related with the packages required for the connectivity, IT security and the… Show more -Prepares annual budgets; regarding the IT entire function process such as involving IT staffing, IT hardware and software equipment procuring process, in line with the IT Project dev and investment average estimation timeline and costing as well, license fees and other IT related expenses.-L1 support of the cloud core Banking software in particular MFI operations, including the HR ERP Master software, and all related with the packages required for the connectivity, IT security and the problem solving in relation with MF and HR ERP. -Ensures complete to support the annual; bi-annual office closure reports (such as Financial Report, Portfolio Report etc…) regarding the Finance Dep & MF operations as per their demand and requested.-To coordinate and together with the MF Account Head and given to support proper training to all field staff including the ERP system utilities and usage.-Continuously analyze current process, technologies, and vendors to identify area of improvement regarding the SLA part.-Comminate to the SBI cloud support team and weekly meetings with to discuss the outstanding tickets case and in line with to push SLA perspective. -Manage follow up and review the IT vendors such as connectivity, provide the hardware and software in accordance with the SLA scope. -Solid experience with the Atlassian SaaS tool and smooth to support the user’s request. Show less

- Coordinate with vendors and other business users and provide technical assistance for all applications in particular digitalize work flow development.- To manage TEP Myanmar software portfolio.- To check regularly the evolution of the E&P software portfolio.- Study and propose solution to install or update part of those software in TEP Myanmar depending on business needs.- Coordinate with business IS team and provide support to all onshore and offshore sites.- Provide… Show more - Coordinate with vendors and other business users and provide technical assistance for all applications in particular digitalize work flow development.- To manage TEP Myanmar software portfolio.- To check regularly the evolution of the E&P software portfolio.- Study and propose solution to install or update part of those software in TEP Myanmar depending on business needs.- Coordinate with business IS team and provide support to all onshore and offshore sites.- Provide Level1 technical support for applications and coordinate with HQ Level2 support for technical problem.- Make sure all the applications are well protected in accordance with IS security rules and procedure. - Ensure a continuity in the tech support; especially for SALSA (SAP) and PI (Plant Information) system. - Prepare management report to review same for precision and totality of contents.- Analyze all requirements, prepare use cases and supervise project plans.- Monitor and manage incoming ticket volumes. Identifying trends and deliver on strategies to reduce overall ticket volumes.- Manage, control and coordinate the progresses of actions of projects( Coordinate with HQ BOOST team and work through to implement projects such as OSMOSE (OS Microsoft Evolution) and Oracle obsolescence Project. Show less

- To provide technical and administrative support for cloud base MFI software applications and IT infrastructure across head office and branches of the entire company organization.- Overseeing issues and solve related to current cloud base software by giving main priority over all issue solutions which obstruct customer services.- Take charge and ensure adequate IT Security coverage is maintained at all areas under the IT domain including but not limited to data, infrastructure… Show more - To provide technical and administrative support for cloud base MFI software applications and IT infrastructure across head office and branches of the entire company organization.- Overseeing issues and solve related to current cloud base software by giving main priority over all issue solutions which obstruct customer services.- Take charge and ensure adequate IT Security coverage is maintained at all areas under the IT domain including but not limited to data, infrastructure, networks etc.- To ensure quality of IT Services specified in the IT Services Catalog with the main focus on the Micro Finance application such as cloud base software.- To develop strategies and action plans to align technology to business processes of the company organization.- To develop and implement IT procedures based on company organization IT policies.- To develop a highly skills, responsive and innovative team to enable the department meet its performance objectives.- Lead business continuity and IT disaster Recovery Planning initiatives and provide both leadership and expertise to implementation in case of an incident.- To report to Management Board periodically and ensure that management team is kept abreast with developments and performance of the department, whilst escalating matters as necessary.- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.- Manage IT department for example (hiring, training, creating operating plans, evaluating staff performance etc.)- Supervise and Manage Help Desk and field end user support. Show less

- To configure and setup local online storage system at HO office connect from cross through remote branches via satellite or 3G mobile network such as own cloud, FTP so on.- To manage and configure Active Directory (ADDS) at local server system, user permission and define privilege different level of users rank access.- To checkup and manage VMware Vcenter, ESXi hosts, routine daily, weekly.- To assist IT services supporting for all PGMF staffs in accordance with IT standard guide… Show more - To configure and setup local online storage system at HO office connect from cross through remote branches via satellite or 3G mobile network such as own cloud, FTP so on.- To manage and configure Active Directory (ADDS) at local server system, user permission and define privilege different level of users rank access.- To checkup and manage VMware Vcenter, ESXi hosts, routine daily, weekly.- To assist IT services supporting for all PGMF staffs in accordance with IT standard guide standard line procedure and policy.- To install and manage linux base KVM virtualization server and supporting for user requirement.- To create NAS for saving office documentary access with credential permission. Show less

- Monitoring and checking all of ISP connections both MPT and YPT, firewalls and VPN tunnels. - Design and execute different sorts of monitoring programs, implementation of policies and standardization of the networking system.- Install, perform integration and provide support to all servers supported technology.- Manage all communication with other departments maintain records and resolve all software application related issues.- Perform troubleshooting and resolve… Show more - Monitoring and checking all of ISP connections both MPT and YPT, firewalls and VPN tunnels. - Design and execute different sorts of monitoring programs, implementation of policies and standardization of the networking system.- Install, perform integration and provide support to all servers supported technology.- Manage all communication with other departments maintain records and resolve all software application related issues.- Perform troubleshooting and resolve different problem and evaluate LAN and WAN functionality to administer all short comings.- Monitoring of within Yangon area ATMs status as well as including of all office branches. - Managing and monitoring of Active Directory and control user level and access right permission. - To handle Microsoft Server 2008 R2 which running at SWIFT Alliance software.- All incoming SWIFT messages have to deploy to concern department persons.- To create SWIFT user account, to download BIC update code from SWIFT web site and regular update monthly.- To archive of SWIFT database, journal and message files at routine weekly and monthly.- Complete of SWIFT backup on production server, to do replication to backup Server.- To take backup via SWIFT server and save to NSA device control web admin access link.- Read and learn the latest SWIFT message type and development through SWIFT User Handbook.- Assist to Security Manager in updating the new release of SWIFT web site.- Prepare status reports and enhance integration to evaluate all upgrading production infrastructures. Show less

- Ensure on-going maintenance server, network, computers, printers,etc…- Performs monthly computer virus checking and organize backup forYangon and field office.- Help logistics research appropriate technology vendors as needed:- Perform additional IT-related tasks or support as requested.- Provide staff training on all hardware, software, file management /maintenance and LAN.- Support desktop operation system, standard Windows software, andvarious customized… Show more - Ensure on-going maintenance server, network, computers, printers,etc…- Performs monthly computer virus checking and organize backup forYangon and field office.- Help logistics research appropriate technology vendors as needed:- Perform additional IT-related tasks or support as requested.- Provide staff training on all hardware, software, file management /maintenance and LAN.- Support desktop operation system, standard Windows software, andvarious customized system.- Maintain the Local Area Network (LAN) systems to ensure thatnetwork Operating System supports database, documents, resourcesand data files.- Management and maintenance of equipment and applicationsassociated with electronic mail system.- Set up maintain a complete register of computer specifications andmaintenance checklists as well as user and location in order to ensuretimely maintenance and upgrading and to avoid loss of data. Show less

- To manage and administer of the users and computers around about 50.Perform regular system, network maintenance and communication and server administration.- Using remote desktop and control of the local domain and application server such as POS server.- Update of the antivirus every week of the servers and clients computers.- Administer and configure of the active directory such as user account creation, permission of the user level and control.- Administer and Control of the… Show more - To manage and administer of the users and computers around about 50.Perform regular system, network maintenance and communication and server administration.- Using remote desktop and control of the local domain and application server such as POS server.- Update of the antivirus every week of the servers and clients computers.- Administer and configure of the active directory such as user account creation, permission of the user level and control.- Administer and Control of the local POP3 mail server such as configure user mail box and back up of the user mail in local POP3 server.- Provided technical support to customers on hardware/software installation, operation, troubleshooting and maintenance.- Configuration of the router and manage network security, group and user permissions.- Provide support for Windows applications such as WinWord, Excel, PowerPoint, and other related applications.- Control and manage the CCTV and Guard Patrol Management System. Show less

- To solve the application and system problem of users around nearly 300.- Using third party software of the Quota and file sentinel such as NTP software and create of the user Quota.- Controlling the Remote server of using Microsoft Remote Desktop and also another using third party software such as PC Anywhere.- Update of the Server (WSUS) and WAN (Wide Area Network) which included offshore and onshore.- Checking of the robotic backup tape system for the entire… Show more - To solve the application and system problem of users around nearly 300.- Using third party software of the Quota and file sentinel such as NTP software and create of the user Quota.- Controlling the Remote server of using Microsoft Remote Desktop and also another using third party software such as PC Anywhere.- Update of the Server (WSUS) and WAN (Wide Area Network) which included offshore and onshore.- Checking of the robotic backup tape system for the entire system.(including SALSA – Simplified Accounting & Logistics Software for Affiliates (SAP) Server, Lotus Notes-Domino Server, Print Server, IIS Server)- Provides logistics support and IT equipment deliveries from/to all remote site.- Using of the third party backup software system such as Backup exec and Net worker.- Coordinate software and application development, installation, and upgrades.- Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.- Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.- Establish and perform maintenance programs following company and vendor standards.- Identify utilization patterns and their effect on operation system availability and performance expectations.- Anticipate communication and networking problems and implement preventive measures.- Document network problems and resolutions for future reference working with third party IT, software, hardware, applications and other duties as assigned.- Manage inventory of movable assets: work also involves write-off of IT equipment in coordination with Finance Department. Show less

- Planning Microsoft client-server data management system for office and small business.- Maintain and Troubleshoot LAN Level Connectivity.- Configuration of Linksys wireless router with indoor unit access point.- Security configure of Wireless router such as SSID, port base filtering, MAC address filtering, encryption for WEP and WPA.- Installation and configuration of Broadband ADSL and dial-up connection.- Manage Active Directory and backup for user database.-… Show more - Planning Microsoft client-server data management system for office and small business.- Maintain and Troubleshoot LAN Level Connectivity.- Configuration of Linksys wireless router with indoor unit access point.- Security configure of Wireless router such as SSID, port base filtering, MAC address filtering, encryption for WEP and WPA.- Installation and configuration of Broadband ADSL and dial-up connection.- Manage Active Directory and backup for user database.- Maintain and Troubleshoot LAN Level Connectivity.- Building a new PC and setting up computer networking.- Configure and Administer of routers and switches such as Net gear, Trend Net, Micro Net, DLink and so on.- Do backup and server it’s account management. Show less