Unit of Quality Monitoring and Assignment (Selangor State Office)Malaysian Communications and Multimedia Commission (MCMC)- Conduct investigation into the measurements on performance of the telecommunication network in delivering broadband and voice services to consumers in Selangor State Office.- Embrace core values along with change and provide constructive ideas for improving service, working methods, and environment on the network performance for wireless (mobile) broadband, wired (fixed) broadband and public cellular (voice) services.

Unit of Regulatory and Compliance (Selangor State Office)Malaysian Communications and Multimedia Commission (MCMC)- Conduct investigation into the possible breaches of Communication and Multimedia Act Rules to ensure successful and effective regulatory actions. Prepare and review investigation plan to ensure effective and proper management of the assigned case.- Review and analyze the adequacy of facts and evidence to substantiate the breaches of the relevant rules and regulation.- Monitor and provide progress of cases for feedback and guidance to ensure investigation is comprehensive and completed within the target turnaround time.- Investigate allegations of cheating or abuse committed by merchants and users.- Perform field assignments to obtain relevant evidence and information.- Conducted on-site evidence preservation and investigation as a Raiding Officer.

Department of InvestigationMalaysian Communications and Multimedia Commission (MCMC)- Prepare Investigation Paper to support a clear understanding of the issue, chronology of events and supporting facts so that management or other stakeholders can formulate necessary decisions to prosecute.- Develop and maintain contact with Law Enforcement Agencies at the local, state and federal levels. Provide witness statements or evidence to external Law Enforcement Agencies or courts as part of the investigative process.- Witness statements taken through an interview or interrogation, for use in court.

Department of Information TechnologyMinistry of Women, Family and Community DevelopmentStrategic IT Planning:- Develop and implement IT strategies aligned with the goals and objectives of the government agency.- Collaborate with department heads to ensure technology solutions meet the specific needs of each division.Team Leadership:- Lead, motivate, and supervise a team of IT professionals in delivering high-quality services.- Foster a culture of innovation and continuous improvement within the IT department.Infrastructure Management:- Oversee the design, implementation, and maintenance of the agency's IT infrastructure.- Ensure the security, reliability, and scalability of systems and networks.Project Management:- Manage and coordinate IT projects, ensuring timely delivery and adherence to government regulations.- Collaborate with project stakeholders to gather requirements and ensure successful project outcomes.Security and Compliance:- Implement and enforce IT security policies and practices to protect sensitive government data.- Ensure compliance with government regulations and standards related to information security.Budgeting and Resource Allocation:- Develop and manage the IT budget, optimizing the allocation of resources.- Evaluate and recommend technology investments aligned with the agency's mission.Government Collaboration:- Liaise with other government agencies to share best practices and coordinate IT initiatives.Stay abreast of government technology trends and contribute to inter-agency collaboration efforts.

Department of Management Information SystemCarrier (Malaysia) Sdn BhdCoding and Development:- Write well-designed, efficient, and maintainable code.Software Testing:- Conduct unit testing to ensure the reliability and robustness of code.- Collaborate with quality assurance teams to identify and address software defectsProblem Solving:- Analyze user requirements and propose suitable solutions.- Debug and troubleshoot software issues, providing timely resolutions.