Recent highlights include:• Led team of 5 in the current state assessment and strategy development for an NCI-designated Comprehensive Cancer Center, including ambulatory network development recommendations to achieve 30% projected growth in market share, project impact investments, and roadmap development for implementation and execution• Refined an AMC’s regional vision and strategy in support of planning post-merger with a $500M health system, developing recommendations around multi-campus configuration, physician platforms, and ambulatory network; supported prioritization of activities and modeled financial and facility impacts while aligning leaders around new, unified strategic vision

Highlights include:• Evaluated a potential partnership between an AMC and Children’s Hospital, engaging a cross-functional team of faculty leaders spanning the clinical enterprise and colleges of arts/sciences to refine existing strategy and build out a business plan to maximize impact, raising $20M+ to date for improved autism care• Developed a new organizational structure and governance model for an AMC’s $1.7B ambulatory care platform to address decentralized management deemed unsustainable for growth • Engaged CIOs across a provider-led, 6-system statewide network to develop an IT strategy and medical management product, including diagnosing potential solutions for supporting value-based contracts and clinical initiatives for reducing unwanted variations of care• Evaluated a merger for a health system and a large multi-specialty physician group; revamped medical group business plans; evaluated regional partnerships for select AMCs and pediatric hospitals

• Industry generalist with functional expertise in benefit strategy design and implementation• Led global benefits projects for Fortune 500 companies, streamlining benefit strategies while maximizing ROI via increased efficiency and compliance• Collaborated directly with clients’ global HR directors, engineering implementations for the delivery of benefits to 100,000+ employees worldwide• Synchronized global benefit strategies with locally relevant market standards, payer requirements, and internal best practices to deliver efficient and competitive benefit packages

• Led the COBRA department for mid-market benefits administration, overseeing the direct service delivery of 50+ clients and over $75MM annually in participant payments• Managed cross-continent team of 34 to work directly with carriers and clients to deliver healthcare benefits, as well as complete internal cash management and fulfillment responsibilities • Worked closely with internal legal & communications groups to ensure proper adherence to and dissemination of all federal regulations tied to COBRA, ARRA, and associated HIPAA & TAA acts• Served in account manager, vendor manager, and service delivery manager capacities for assorted COBRA, retiree billing, and tuition reimbursement services

• Managed call center operations for a client with 30k+ employee population• Led team of 10 to deliver on service level and quality agreements• Developed & executed plans to improve efficiencies, streamline processes, & increase team’s productivity to ensure that target deliveries were met• Regular interaction with client; managed relationship through advocacy-based initiatives

• Conducted internal audits of current practices within the organization and identified opportunities for improvement. Presented findings and proposed solutions to top management within the business division• Developed and managed the creation and implementation of support systems, increasing efficiencies and reducing costs through standardizing and streamlining procedures• Facilitated communication between clients and 3rd party insurance carriers, running bi-weekly conference calls with Corporate HR personnel and creating & maintaining reports which give up-to-date statuses of outstanding carrier issues

• Assembled and organized information on Congressional legislation and hearings into 1-2 page briefings• Designed and updated charts following the status of bills, committees and FCC meetings• Compiled and implemented information into presentations on corporate image• Helped organize and carry out several office-wide philanthropic and recycling programs