Helmut Kaiser Email & Phone Number

San Jose, California, Us

Mclean, Virginia, Us

Work with Virtustream sales to pilot new product solutions for GTM offerings.Support and provide enterprise compute, storage, network, and virtualization for engineering teams to support product development.

Mclean, Virginia, Us

Consulted on engineering component of 15 new projects.Build testing and development lab, on-time and under budget.Tested and validated application solutions for use in production Test and validate new hardware for SAP HANA scale up and scale out for use in production.Work with Virtustream sales on product solutions for managed cloud product offerings.Provide POC environments for customer testing.Provide demo environments for pre-sales team.Work with Dell federation companies to pilot cross federation software solutions.Ownership of all infrastructure, hardware and software for engineering teams.Directed dedicated offshore team for day-to-day lab operation and project support.

Walldorf, Bw, De

Ensure customer success for full HANA Enterprise Cloud contract lifecycle.Work with HEC teams to ensure timely fulfillment of contracted customer deliverables to ensure customer satisfaction.Single Point of Contact for any issue resolution for the customer, work as conduit between HEC teams and the customer.Provide up sale opportunities to HEC sales team.

Walldorf, Bw, De

Develop training curriculum for new Cloud Technical Consultants (Basis team).Train Cloud Technical Consultants on onboarding process for HEC customers. Develop and Deliver training for HEC Basis consultants and Technical Project Managers, defined agenda and arrange subject matter experts.Develop and define HEC customer onboarding process.Member of team tasked with streamlining of HEC SAP systems build and delivery process.

Walldorf, Bw, De

Managed team of basis consultants for customer onboarding.Assign basis consultants to customer projects.Onboarding of new basis team consultants.Onboarding of new project managers.Team member for development and definition of HEC customer onboarding process.Team member for streamlining of HEC SAP systems build and delivery process.

Walldorf, Bw, De

Responsible for day to day operation of Value Prototyping/CoE US datacenter.Manage basis and infrastructure team for Value Prototyping/CoE US datacenter.Consult with Sales and system architects to determine POC project scope.Provide fortune 500 customers with POC landscapes to test new customizations and test features with existing custom code.Provide SAP systems for customers to pilot new solution viability.Provide project pricing for hosting and basis work to sales.Consult with customers on workload mobility strategies from physical to virtual Schedule customer projects and assure timely delivery of POC landscapes.Work with customers on SAP system migration strategies for PoCs and testing.Relocate VP/CoE datacenter.Added SAP HANA capability to DC.Migrated storage from NetApp to EMC VMAX and VNX storage.Upgraded compute to Cisco UCS.Migrated SAN switches from Brocade to Cisco MDS.Upgrade of DC network backbone from Cisco Catalyst to Cisco Nexus switches.

Responsible for day to day operation of the CoE/Value Prototyping US datacenter. Management of all projects including management of basis team and infrastructure team. Daily provisioning of customer landscape SAP system vm’s. Troubleshoot and resolve customer connectivity issues too datacenter and in SAP PoC landscapes. Meet with customers to determine project landscape requirements.Setup new datacenter consisting of 36 VMware ESX hosts and 160 vm’s all running on NetApp storage. Designed and built the virtual infrastructure for the datacenter, installed and implemented VMware VDI inside the datacenter. Successfully completed upgrade of ESX 3.5 to ESX 4 and upgrade of Virtual Center 2.5 to vSphere. Successfully upgraded VMware VDI to VMware View. Configured all ESX networking.Planned and executed datacenter relocation.

Install and configure VI3 and VDI environments. Bring up ESX environments, create virtual networking, configure connectivity to storage, create database instance for Virtual Center 2.x, create HA and DRS clusters including resource pools for VM’s. Install Virtual Desktop Manager and create templates for spooling out desktop VM’s. Install and tailor Panologic thin client for VDI. Worked with customer environments as small as 10 VM’s to 140 VM’s and 2 ESX hosts to 25 ESX hosts.Install and configure SAN storage including iSCSI and FC solutions and de-duplication equipment. EMC CX400, EMC CX-340, Pillar Axiom 500, Lefthand Networks iSCSI SAN products, Brocade fibre channel switches, Cisco MDS 92xx Switches, Zone storage, carve out and present storage to ESX hosts. Setup of Quantum DXi NAS/VTL de-dupe for local backup of VM’s and file level data, setup of replication to remote DXi devices for offsite backup.Install and configure network equipment. Includes bringing up HP and Cisco network switches. Configure VLANs on switches, configure trunking, setup and install Cisco routers, including WAN connectivity and internal network connectivity.Delivery of VI3 Jumpstarts , Combo Jumpstarts, P2V engagements and VI healthcheck. Present VMware Jumpstarts to groups of 3-5 IT staff members which educate new users to the technologies involved in VMware virtualization. Design and delivery of Virtual Recovery Services. Perform discovery of customer’s data environment, develop plan to replicate customer’s virtual environment in the event of a disaster and recover data to meet Restore Point Objective and Return To Operation requirements. Define connectivity needs to be implemented at time of disaster.Support of Virtual Hosting Service. Perform customer support for virtually hosted environments, troubleshoot ESX errors, manage virtual firewall appliances. Open support tickets with vendors as needed and follow through to resolution.

Responsible for all aspects of IT infrastructure and systems.

Dublin, California, Us

Managed all of IT for the company. Responsibilities included budget, network, software, and telecommunications. Successfully completed search for new database/ERP system to replace legacy system.

Irvine, Ca, Us

Redponsible for all IT for Richmond, CA site including network hardware and software, telcommunications, WAN, and LAN. Setup AS/400 to MAPICS ERP system for site reimplenmentation.

Education record

Education record