Lead a Community of Practise including All Heads of PMO in countries.• Establish a Regional Steercom to Raise and Resolve PAN EU Bespoke Client Delivery Issues• Monthly Cadence Forum representing TS Delivery Leadership resolving Multi Country Delivery issues and build cross country collaboration.• Regional Risks and Issues documented and managed.• Standardise EU PMO SWOW and apply Project Controls in Process and System definition. Implement a Regional Approval process and Matrix for All New Project and Transition Engagements in Countries• Build an inclusive & collaborative environment that develops our Talent • Build an escalation and deviation list to ensure Lessons Learnt are captured and implemented• Introduce a Change Management and Reporting for Margin Bleeding Projects• Improve Baseline 0 (As-Sold) cost estimation in CountriesStandardise EU Reporting Metrics from Tier 2 Systems • Countries present way of working and highlight prioritised EU SWOW based on Lessons Learnt and Cross-Country Interlocks. • Establish a PAN EU RAID log of all Major Client Engagements for focus and resolution.• Introduce a central Change Management log on All major Margin deviations. • Implement Upselling and Cost Savings initiatives

Global Service (Managed Services), Consulting and Technical Portfolio Enablement with all European CountriesService Portfolio Enablement and Launch to all European Countries (including Consulting and Technical Offerings)Driving onboarding and adoption of Services (Enablement and Activation) in Countries working with Single Points of Contact (SPOC's)Ensuring Key players stay involved and informed across all workstreams: Go-To-Market, Sales, Pre-sales, Service Design, Service Architects, Solution Architects, Commercials, Transition and Service Delivery Management and PMO Programme and Project Management Teams. Channel Escalations, Milestone Blockers keeping Country from Selling and Delivering Services and Issue ManagementAlignment of Service Enablement with targeted GTM Priority High Value Services both EU and Country TargetedPrioritisation of Country Priorities within the EU ART (Agile Release Train) as well as alignment with the Global Service Development Interlock European Service Catalogue management and Release Management of All new Releases with modification notifications from my consolidated portal. Influencing Product Management Team with Country Milestone declarations, escalations and blockersEstablished 2 Scrum Teams for Managed Collaboration, Video Conferencing and BI Hosting EU Consulting Communities of Practice

GroupGlobal enablement programme management for regional managed service adoption in Australia, North America, Middle East Africa and Asia Pacific Region. Alignment of Group enablement process with Regional adoption and on-boarding requirements of Go to Market Strategy, readiness for Sale and solution architecture, Transition / Transformation service, service Delivery readiness as well as Alpha and Beta Client requirements. RegionClient facing Project management representing ALL knowledge areas, leading execution of contracted scope and strategic engagements to ensure perfect business integration, implementations and handover with customer satisfaction. Team management and alignment to client business requirements with sequenced delivery considering original estimate, technologies scoped, current commercial relationship, feasibility alignment to business requirements, vendor commercials, financial and schedule forecasts, scope and change management, real-time risk management and mitigation all setup in formally mapped project controls for a seamless transition and client enablement. Special Notes:• Scope definition, project controls and process mapping of all deliverables and team structures• Estimation validation, scheduling, execution performance, budget management and financial processing end to end.• Collaboration to define scope, iteration allocation with Business supported PI objectives considering regional expectations. • Resource management and alignment to project and business objectives on MS Project• Direct client and executive engagement to ensure the project delivery is aligned with business and contracted expectations. • Commercial impact management supported by clear and transparent communication, reporting, SharePoint systems and progress feedbackClient List: Honeywell / SASOL / Standard Bank / SITA / Aspen / BT Communications / Kansai Plascon / Nampak / Steinhoff / Feltex / PRASA / Murray and Roberts / ADCORP

Establish Scope and Change Management on the De Beer’s Venetia Underground construction Project (VUP) with approved budget of R 20 Billion. Setup of the Change Management and operational processing of all change requests (CRQ’s) with real-time monitoring and reporting on implementation status to Change Approval Board (CAB).Special Notes:● Review and Audit of feasibility changes to ensure readiness for execution phase ● Define and design change management process flow supported by a brand new system functional specification for SharePoint capturing and processing change platform.● Development of the project scope and change management plan according to APW (Anglo Project Way) for assurance approval.● Drive reconciliation process and team to recon all SAP change applications, Cost Engineering change notices, Costrac commitments and contracts issued by procurement. ● Establish, develop and train change management footprint enabling the following: Work and Cost breakdown structure (WBS), Contracts modifications and procurement package control, Project knowledge area integration and enablement for Engineering, QS, Construction, Cost, Time and Schedule, Finance, Risk, Communication, Quality, HR and SHE.● Define and design the site instruction process and SharePoint platform for capturing and issuing scope deviations.

Heading the Change Management function on large construction projects such as the R9 billion Groot Geluk Coal Mine expansion (for Eskom’s new Medupi Power Station), the R3 billion Backfill environmental project and a R1 billion Lephalale Housing Project.Leading the delivery of solutions on-time, on-spec. Taking projects through the lifecycle, ensuring integration, practicality, transparency and cost effectiveness.Special Notes:● Contract was extended 6 times for “efficient delivery”, developing a reputation for over delivering, for “living & breathing” the project and for adding value.● Successfully took projects from having no change processes in place, from where scope & costs were rising as a result … through an intense & fast transformation phase … with over 4 000 change requests were approved, to where R2.9 billion in new scope was defined & budgeted.● Created a change system & process which directly allowed for savings of R1.6 billion to be reallocated to new scope.

Managing national programmes for the National Department of Housing (NDoH), managing all associated scope management & change management for projects including 3 Regional Support Centres, 2 Development Houses and 2 Training Centres.Special Notes:● Made use of methodologies such as ITIL & Prince2 to ensure a clear approach and direction for all stakeholders, taking a structured yet flexible approach.

Managing a national programme including projects to build, enable & operationally deploy 700 regional courts for the Department of Justice (DoJ) – all infrastructure, desktops, networks and systems.Special Notes:Successfully completed this project within a 6 month period. Based on its success TSS won a 4 years Service Level Agreement contract.

Osiris is a specialist Web solutions development firm with 250 staff. Managed web projects end-to-end, from scoping requirements through all architecture design, development, changes requests and implementation.

Managing an onsite IT support team deployed at SITA (State Information Technology Agency). Appointed to the ICT EXCO Board. Notably developed a standard IT framework for service delivery & support for SITA; also standardized all audit documentation, professionalized change management (using ITIL) – overall laid a robust, effective platform for support.

Coordinating web development for clients, managing national projects – Internet and intranet developments.