• Develop, implementation, and review operational polices and procedure• Work with all departments to determine value and mission• Develop and monitoring end to end process flow for acquisition new business partners (kemitraan)• Develop and monitoring end to end process flow for acquisition pitik's own farm • Weekly monitoring and analyze performances each unit area II, East Java• Support worker with communication with the management team• Leads the weekly report meeting for field progress/problem update all area• Training and Improve digitalization skill of mitra manager and field staff by inputting daily performances monitoring to pitik's apps• Manage data collection for update, analyst each operation metrics to achive productivity goal, reduce cost per units, eliminate errors, and deliver excellent farmer services• Develop New Pitik's Trading Project by mapping supplier, price, and monitoring delivery to warehouse.