Helen N. Email and Phone Number

Playing a key role in the definition, development, implementation, and ongoing improvement of Agile practices (with an emphasis on Scrum) within the team and IT organization. Assisting with conducting process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals. Collecting data to support calculating metrics that demonstrate the impact implemented changes have had on the organization. Monitoring and testing effective business continuity planning programs for the organization. Implementing simple process enhancements to improve operating efficiencies and cost effectiveness. Conducting risk analysis and modelling to assess probability of specific risks occurring and evaluating the potential value or impact of occurrence with guidance from team members. Preparing reports for upper management regarding status of project.Working with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions. Facilitating sprint planning, retrospective, and daily activities related to stand-ups and sprint burn down; as well as maintaining relevant metrics that help the team see and understand the progress during a sprint.

Provided hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace. Responsible for leading the continual Agile transformation and practices as well as promoting accountability and transparency across all levels of the organization. Worked directly with product owners to build a mature backlog and translate that backlog concisely to the development team. Tracked iteration’s progress daily, reporting impediments, ensuring the sprint’s commitment were met and identified bottlenecks and/or possible risks in the delivery process. Shielded the teams from distractions so focus can remain on delivery of iteration goals. Worked with product owners to manage change requests to ensure there is no disruption to current deliverables. Collaborated with stakeholders and managers to assist with prioritization and keep the team motivated. Facilitated continuous Education and support for the teams throughout the agile transformation process. Responsible for Process Reviews, Product Reviews, Monthly Metrics data, Defect Reviews, Look ahead and action items implementation.

Helping team members complete tasks successfully and on-time and resoling obstacles/impediments encountered by team members during the lifecycle of the project. Extensively involved in Agile Scrum calls to review epic user stories with product owner, business partners and end users to enhance GCP Interfaces using APIs/Web Services for Service delivery and Service assurance projects Liaised between business and IT teams to synchronize business needs and technology feasibility Defined relevant metrics that helped the program evaluate progress and adjust as needed. Worked to establish trust with the business [IT or other Divisions] and throughout the organization by ensuring transparency in all deliverables. Performed ongoing assessments of the teams' Scrum maturity to inform ongoing support decisions. Advised on and implemented dependency management techniques between internal teams and third parties, release managers, and between Agile teams Established collaborative partnership with key stakeholders and build trust to ensure leadership buy-in across both Business and IT. Tracked progress of User stories and involved in reviewing, prioritizing & estimation to approval and move to release.

Provided preliminary mental evaluation for students and referred them to specialists as needed. Provided counsel on career paths as pertains to majors offered in the university.Advised and counselled university students on social issues.