Translation and Business Writing Company

Administered operations for the Customer Service Organization and Contract Administration:  Played a key role in developing, evaluating, and implementing service projects including marketing and program strategies  Oversaw updating of pricing and quoting tools for LAT use as well as reviewing and analyzing price discounts exemptions subject for Regional Director approval  Monitored Logistic Division (GLS) in the delivery and compliance of Contracted Services Prepared and updated weekly operational roll-out forecast and evaluated effectiveness of programs Monitored and maintained marketing programs and prepared monthly commissions for sales teams Handled customer contract documents for specialized service as requiredKey Accomplishment: Managed daily Finance Manager functions while handling increasingly responsible tasks as a Operations Manager and in Service contracts

Provided market and pricing analysis for the Latin America Sales Organization to identify market opportunities, market size, and competitive information:  Evaluated competitor information utilized in creating management business strategies  Maintained and controlled customers marketing programs funds database to coordinate budget management

Provided operational, marketing, and financial support to the Vice President of Sales including development & implementation of Sales Bus. Plan to penetrate the mobile phone business in Latam:Prepared annual expense budget for Sales Division - overseeing monthly variance analysis and modification of bonuses and commissions criteria for sales force Developed organization planning including structure and reporting changes, headcount/budget analysis, and forecast Provided overall support to sales management team in developing and executing strategic sales programs to meet and exceed sales objectivesBoosted sales rate by 20% through extensive market analysis and evaluation as well developing pricing modules that increased revenue gainDeveloped “Display Phone Program” -increasing consumer awareness of Ericsson’s mobile phones brand . Developed and integrated 1999 business plan resulting in better knowledge of market, competitors, and strategic core business market success