Install, configure and modify hardware and software to ensure optimal performance.provided first-tier support and troubleshooting for technology products and applications.Manage different cables and wires to ensure a nice, neat, and safe workstation.Disconnect and reconnect PCs and other peripheral electronic desktop components per supervisor’s direction and the specific job requirements.Record basic system information on PC Disconnect/Reconnect Checklist such as serial numbers, manufacturer, model numbers and placement.

Assemble a computer from scratch.Install an operating system on a computer: Windows 10 and Linux Ubuntu 18.04.2. Solid understanding of how the internet works. Utilize common problem-solving methodologies and soft skills in an Information Technology setting.Windows 10 and Linux Ubuntu administration: set up users, groups, and permissions for account access. Install, configure, and remove software on the Windows and Linux operating systems.Configure disk partitions and Filesystems.Work with system logs and remote connection tools using command line and PowerShell for Windows and Bash for Linux.Utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role.Manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP.Best practices for securing a network: how to evaluate potential risks and recommend ways to reduce risk.Basic Use of Help Desk ticketing and inventory system (JIRA).