Hema Kumar Email & Phone Number

Chennai Area, India

Chennai Area, India

Chennai Area, India

responsible for hotel contracting.

Maintaining Inventory of Rooms, Forecasting analysis of reservations, reports for budget preparations, coordinating with various tour Operators & AgentsLiasoning with various guests coming to the HotelTaking training class for the staffs and identifying the right person for the right position to create smooth and effective work atmosphere and leisure guest.

Manage the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.Responsible for handling front office operations, recruitment, training & development of staff.Responsible for smooth functioning of the department and providing required support and guidance. Handling all.

Solely responsible for smooth functioning and management of Front Office Dept. Ensuring that Operating Equipment is always in perfect working condition.To attend and hold departmental staff and individual meetings and responsible for Training of Front Office Staff and motivating them from time to time.Responsible for handling reservations, Monitoring Check.

Preparing the duty roster on a weekly basis for the Front desk staff to ensure adequate manning at all times.Maintaining a par stock inventory of Guest supplies and stationery with consideration to the forecasted expected occupancy over a week. I was responsible for all Store Requisitions made, and to ensure the actual cost of supplies does not exceed the.

Handle Group arrivals.Oversee Front desk and Guest relations functions.Liaison with Airport representative, airline movement control.Prepare and compile night audit reports.Handle Check-in and Checkout.Up sell rooms.Handle Guest complaints and intimate appropriate authority.Assist in reservation functions.

Hotel Breeze Chennai Assisted in Welcoming the guestsHandled guest problems and solving problemsCompiled sales reports and percentage of occupancyProvide administration assistant in business developmentIn charge of Lobby in absence of the ManagerIn charge of the entire shift and allotting jobs to allClosing Daily accounts Calculation sales report of rooms.

Diploma, Hospitality Management Under Ahla; Industrial

Training in Hotel Ambassador Pallava, Chennai - Duration: 6 Months

Education record