Hema Kumar Email & Phone Number

• Maintained message content, tone and emotion as closely as possible.
• Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
• Subtitled the Asian dramas from English to Hindi.
• Working on the following projects: 1. Campus Heroes (Taiwanese Drama) 2. Granting you a dreamlike life (Chinese Drama)

• Promote and spread the news about Korean culture, society, and history through articles, photos, and videos on Korea.net’s website.
• Working as an Honorary Reporter for Korea.net which is the South Korean government’s official news portal under the Korean culture and information service of The Ministry of culture, sports, and tourism.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
• Used Talk Talk Korea (Korea.net) website to write and submit error-free article.

• Worked in two projects: AARAMBH & ARISE which is the World's and India's largest virtual youth and school festival.
• Responded to email and social media messages according to prescribed policies.
• Reported daily work to our mentor, identifying areas for improvement and collaborating to increase knowledge and rectify problems.
• Created professional business correspondence, spreadsheets and presentations.
• Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.

New Delhi, Delhi, India

• Answered average of 150+ chats per day, addressing customer inquiries, solving problems and providing information. Maintained up-to-date knowledge of product and service changes.
• Delivered excellent customer service, resulting in consistent 90% customer satisfaction rating.
• Developed, updated and organized Chat App software databases to handle customer and all the data.
• Identified complications requiring further research and escalated to appropriate department or management.

• Tutored pre-primary to inter-college students in all subjects also collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Provided early intervention assistance to struggling students.
• Stressed importance of good study habits by encouraging students to create personalized study plans.
• Coordinated parent meetings, discussing student progress and developing individualized solutions to areas of concern.

New Delhi Area, India

• Class representative in the school from 2004 to 2014
• Plan, organize and execute class events to build and maintain school-community relationships.
• Took daily attendance, notifying classroom teacher immediately of any student absences.
• Enhanced learning plans and quantified student progress using quizzes, essays and projects.
• Organized and supervised games and other recreational activities to promote physical, mental and social development.

Master In Commerce - M.Com, Business/Commerce, General

I've learned about business statistics, Advanced management accounting, Managerial economics, Financial planning, Organizational behavior.

Bachelor Of Commerce - Bcom, Business/Commerce, General

I've learned about Financial accounting, Business organization & management, Company law, Microeconomics, Macroeconomics, Income tax law &.

Higher Secondary, Business/Commerce, General

Activities and Societies: I've learnt about the Accounts, Economics, Mathematics and Business. • Hosted various school events for 3 years..