PROFESSIONAL ABRIDGEMENT- A competent professional with 6 years of experience in the areas of Marketing, Business Development, Client Servicing and Team Management.- Presently associated with CTS as Head Business Development.- Involve in International Marketing, Lead generation, client interaction, Reseller interaction.- Experience in managing various activities, escalating business, profitability, market coverage, client relationship building, development of resellers… Show more PROFESSIONAL ABRIDGEMENT- A competent professional with 6 years of experience in the areas of Marketing, Business Development, Client Servicing and Team Management.- Presently associated with CTS as Head Business Development.- Involve in International Marketing, Lead generation, client interaction, Reseller interaction.- Experience in managing various activities, escalating business, profitability, market coverage, client relationship building, development of resellers, upsell, trainings, presentations. - Proficient at providing value added customer service by resolving customer issues & ensuring satisfaction with the product and the service norms by providing extra efforts. - An effective communicator with excellent relationship building & interpersonal skills.CORE COMPETENCIES :Business Development:- Monitoring operations for planning and scheduling individual / team assignments to achieve pre-set goals within the time, quality & cost parameters. - Formulating short term strategic plans to enhance operations, open new markets, profitability & revenue targets.- Creating initiatives, planning and execution of these marketing events for increasing sales.Client Relationship Management:- Monitoring client interface in order to understand requirements and getting the job done by design team.- Handling interaction with customers for effective resolution of grievances and obtaining feedback.- Maximising customer satisfaction matrices by providing assistance and achieving delivery & quality norms.Team Management:- Leading, training & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst the team Show less