Hema Thakur

Hema Thakur Email and Phone Number

Deputy Project Manager at Wipro Limited @ Wipro
bangalore, karnataka, india
Hema Thakur's Location
New Delhi, Delhi, India, India
About Hema Thakur

"I am a results-driven professional with over 14 years of experience in project management, specializing in driving complex projects to successful completion. As a Deputy Project Manager, I have consistently demonstrated a strong aptitude for leading cross-functional teams, delivering projects on time and within budget, and exceeding client expectations. My expertise lies in strategizing and implementing project plans, risk mitigation, and stakeholder communication, ensuring seamless project execution.My career journey has allowed me to work across diverse industries, honing my skills in agile methodologies, resource allocation, and problem-solving. I thrive on challenges and enjoy finding innovative solutions to ensure project success.I am passionate about mentoring and developing junior team members, sharing my wealth of knowledge and experience to foster growth within the organization. I am always open to new opportunities and challenges that allow me to leverage my skills and contribute to the success of dynamic and ambitious projects.Let's connect and explore how my experience and expertise can bring value to your projects and organization."

Hema Thakur's Current Company Details
Wipro

Wipro

View
Deputy Project Manager at Wipro Limited
bangalore, karnataka, india
Website:
wipro.com
Employees:
187350
Hema Thakur Work Experience Details
  • Wipro
    Deputy Project Manager
    Wipro Aug 2022 - Present
    Gurugram, Haryana, India
    Key Result Areas:Working with Health Care, Banking & Technology Clients & Provide the end to end project management servicesManaging transition, and new implementations for the clients and providing necessary recommendations and approval for rampup/down solutions for cost-effectivenessSingle-handedly manage multi-location Clients and support multi-dimensional projectsTeam Handling with multi location DR (On/offshore) provide them with necessary training, coaching to bring them on onboard Planning and Execution of Market campaigns for Business Improvement and Cost ReductionEscalation and Crisis Management, timely raising Risk Flags to the end user for improved customer experience. Provide potential solutions and ensure timely closure of all Projects in the agreed TimelinesInitiate Process improvement Ideas and ensure timely implementation of new tools and techniques for the optimal delivery
    View
  • Wipro
    Project Lead
    Wipro Oct 2019 - Aug 2022
    Gurugram, Haryana, India
    Key Result Areas:Participate and Lead PMO initiatives across service lines and taking measures to ensure the timely successful closure of Projects and achieve high efficiencyParticipate in Risk and Crisis Management, ensuring 100% compliance with all the agreed Project TimelinesProvide end-to-end solutions for project success basis the upcoming and current business demand for assigned ClientsTeam Handling with multi location direct reports provides them necessary training, coaching to bring them onboard Driving innovation through various technologies thus generating greater client valueEscalation and Crisis Management, timely raising Risk Flags to the end user for improved customer experience. Provide potential solutions and ensure no delays in projects
    View
  • Wipro
    Cccs - Customer Service Client Specialist
    Wipro Jul 2017 - Oct 2019
    Gurugram, Haryana, India
    Key Result Areas:KPI reporting and Process Improvement InitiativesWeekly/Monthly reporting and presentations based on customer service performance with stakeholders and Leaders Training and Mentoring of new hires in the team, conduct Knowledge sharing sessionsSpearheading discussions on operational issues, ensuring engagement and transition activities are completed on timeConfirming quality services are delivered with regard to the agreed Timelines and mitigating & solving escalations with urgencyMonitoring the overall functioning of processes, identifying improvement areas, and implementing adequate measures to maximize customer satisfaction level
    View
  • Wipro
    Team Developer
    Wipro Sep 2013 - Jul 2017
    Gurugram, Haryana, India
    Key Result Areas:Worked as On Floor Supervisor for a Health Care Process (Your Spending Account)MIS Reporting, Dashboards & PPT creation for client review/discussions
    View
  • Convergys India Services
    Ccr & Process Trainer
    Convergys India Services Dec 2006 - Jun 2010
    Gurugram, Haryana, India
    Key Result Areas:Process Training to new hire colleaguesOn Floor Support to the teamWorked on escalated calls and supported a banking clients during my tenure as CCR

Hema Thakur Education Details

Frequently Asked Questions about Hema Thakur

What company does Hema Thakur work for?

Hema Thakur works for Wipro

What is Hema Thakur's role at the current company?

Hema Thakur's current role is Deputy Project Manager at Wipro Limited.

What schools did Hema Thakur attend?

Hema Thakur attended Delhi University.

Who are Hema Thakur's colleagues?

Hema Thakur's colleagues are Mahalakshmi Kurasala, Reddy P., Arpita Bansal, Lokeshwar Reddy Amee Reddy, Anvi Nagpal, Venkat Varadarajan, Vinod R.

Not the Hema Thakur you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.