Hema Vyas Email and Phone Number

• Single-handedly perform billing, payment allocation, collection and activity reporting following established protocols, to tight deadlines• Complete account reconciliations and process adjustments daily• Maintain up-to-date billing system and customer files with 99% accuracy• Monitor customer account details and identify and investigate non-payments, delayed payments and other irregularities• Organize recovery system and initiate collection efforts• Investigate and resolve customer queries

• Responsible for follow-up on denials from insurance companies, reviewing accounts for possible adjustments & appeals, obtained medical records to appeal claims, contacted insurance companies & patients for information• Monitored all delinquent accounts and managed collection activities

• Worked as the office manager for the Human Resources department in a men’s drug rehabilitation center, and learned essential skills such as patient interaction; leadership in an office environment

• Office support activities for multiple supervisors• Fielded telephone calls, received and directed visitors, word processing, created spreadsheets and presentations• Used extensive software skills as well as Internet research and strong communication skills

• Performed light bookkeeping duties, processed AP/AR Assist with AP on an as needed.• Journal entries and General Ledger, most processes were automated, therefore requiring data entry

• Managed payroll for over 800 employees at a top 2 regional department store in downtown Atlanta, Georgia• Supported human resources processes by administering tests; conducted 1st interviews, payroll, benefits enrollment information to new employees; 1st report for workers’ compensation/customers injuries• Timely Filing of Cobra