As a Senior Technical Support Engineer at CAREL, I apply my creativity and dynamism to design, develop, test, and commission control system applications for refrigeration and HVAC systems. With over 6.5 years of experience in this role, and 5 years of previous experience as a Sales Support Engineer, I have gained extensive knowledge and skills in control system hardware and software, HMI design and programming, SCADA systems, PLC, and field failure analysis.I also co-work with OEM customers to provide them with customized solutions that meet their specific requirements and specifications. Additionally, I conduct training sessions for end-users, installers, and contractors on how to use and maintain CAREL products effectively. My mission is to deliver high-quality and innovative control system solutions that enhance the performance, efficiency, and sustainability of refrigeration and HVAC systems.