Job responsibilities Coordinating with hiring managers to identify staffing needs.Determining selection criteria.Sourcing potential candidates through online channels (e.g. social platforms and professional networks.)Coordinate with hiring managers to identify staffing needsDetermine selection criteriaSource potential candidates through online channels (e.g. social platforms and professional networks)Plan interview and selection procedures, including screening calls, assessments and in-person interviewsAssess candidate information, including resumes and contact details, using our Applicant Tracking SystemDesign job descriptions and interview questions that reflect each position’s requirements

Job Description:▪ Handle Inboundcall▪ Inform customer of deals andpromotions▪ Resolve product orservice problems by clarifying the customer's complaint▪ Determining the cause of the problem selecting and explaining the bestsolution to solve the problem▪ Expediting correction or adjustment and following up to ensure resolution▪ Open andmaintain customer accounts by recording accountinformation▪ Recommend potential products or services to management by collecting customer information andanalysing customerneeds▪ Keep records of customerinteractions, process customer accounts and file documents▪ Take paymentinformation and other pertinentinformation such as addresses and phone numbers

Job Description:▪ Data entry operator responsibilities include collecting and entering data in databases andmaintaining accurate records of valuable company information. Reviewing data for deficiencies orerrors, correcting any incompatibilities and checking output.▪ Enters information into computer databases for effective record keeping.▪ Be responsible for entering client’s data in the system accurately.