• Designed and maintained outbound communication strategy to support managing marketplace narrative• Partnered with full organization to design and launch a 3-year strategic plan to help guide organizational decision-making• Launched and managed recruiting processes and partnership for new teacher pipeline and leadership development program to grow stronger bench of school-based talent • Designed and implemented day-to-day operational processes to better manage and support efficiency for sales and delivery consultants • Designed, sourced, and curated knowledge management database of school-based innovation and best practices for delivery by Advisory Services

• Developed talent acquisition and onboarding processes and collateral for Axiom for graduate recruiting and project-managed annual recruiting efforts at three well-regarded MBA programs across the Midwest• Triangulated and benchmarked market compensation in a closed compensation study for a global management consulting firm, and recommended potential paths to better attract and retain senior talent • Designed and implemented an integrated communications strategy for a large-scale, year-long change management effort for Human Resources function within a well-known, East Coast university health system • Partnered with a Chicago-based public higher education institute in developing a performance management system to equip ~600 members of its staff across 6+ campuses to support and accelerate student achievement • Developed content for and managed implementation of a competency development program for 1000+ individuals in the IT function of a large glass, ceramics, and related materials manufacturer• Coached/trained organizational leaders, developed content and communications for, and facilitated portions of a series of multi-year large-scale (150-200 individuals) leadership development and change management workshops for a large glass, ceramics, and related materials manufacturer• Measured and assessed the efficacy of change management efforts by helping develop, deploy, and analyze periodic pulse surveys for a large glass, ceramics, and related materials manufacturer• Co-developed a 3-year strategic plan, including gathering and analyzing financial, operational, and market data and conducting supporting analyses, for Boston-based community services non-profit • Evaluated operations of and recommended improvements to the operating model of the Midwest branch of national skills training non-profit, and delivered an actionable change management roadmap

• Dissected current summer student registration process used for 200+ students; analyzed areas to increase efficiency, developed roles and curriculum for staff, and created implementation process• Assessed data format used to communicate student achievement scores and partnered with teachers to develop tool to provide visibility into progress of 900+ students and facilitate early intervention

• Led cross-functional team in technical troubleshooting, collateral creation, and client communication efforts for implementation of new technology platform for more than 200 global clients • Analyzed client portfolio analytics process to increase team efficiency, resulting in the creation of new payments analytics platform used to optimize all existing and new client business • Identified product portfolio weaknesses and obtained senior management buy-in to develop launch strategy for new product to meet client and market demand, resulting in $500M in additional revenue • Launched sales effort for new payment product, winning four clients totaling $1MM in annual revenue

• Managed development of training material distributed to 1.2MM global government program participants • Performed annual assessment of $250MM+ product portfolio to create budget and product strategy • Developed vendor relationships with industry partners to develop a $15MM annual revenue stream