• Executed detailed testing of vault management application for customer to assess quality of product and ensure secured movement of funds• Managed interactions with customers to discuss software bugs and prevent complications, resulting in efficient product releases• Presented dashboard of testing progress and roadblocks to senior management on a weekly basis to predict and appropriately handle release delays• Facilitated onboarding and training sessions for new employees by explaining software workflows and quality assurance procedures to maintain consistent communication between stakeholders

• Assessed business use cases focused on demand, scheduling, and capacity management by broadening testing parameters using production situations• Collaborated with application vendors and Air Canada business to develop and execute testing scenarios without impacting downstream application functionalities• Developed Quality Assurance Framework by documenting methodologies aimed at preventing fatal production errors, minimizing negative financial and reputational impact on business• Validated data access and storage in multiple applications to ensure appropriate data flow through downstream applications while sustaining software integrity

• Tested vault management projects by leveraging waterfall and agile methodologies for retaining and improving functionalities respectively• Applied SQL queries for data testing and scenario analysis by comparing multiple data sources resulting in improved database integrity• Analyzed stakeholder and software requirements to determine scope of testing for creating detailed test cases• Communicated with development team regarding progress of new software, bug fixes, upgrade and deployments

• Conducted parallel testing between ClaimCenter 7 and ClaimCenter 9 to maintain existing functionalities• Executed test cases efficiently by evaluating financial and process impact associated with specific test scenarios• Collaborated with Business Analysts, Business Systems Analysts and Project Lead to ensure Guidewire ClaimCenter 9 customization is in validation according to business requirement• Utilized JIRA for originating defect logs, monitoring progress of prior defects and creating an encompassing repository for future reference