• Operating administrative workflows, reducing approval turnaround times by 20%, and implementing automation tools such as Dayforce, to improve task efficiency• Managing annual budgets for office operations and vendor contracts, negotiating with service providers to achieve 10-15% cost savings while maintaining high service standards• Coordinating complex schedules and managing meetings for C-suite executives, ensuring seamless travel logistics and itinerary planning across multiple time zones

• Provided exceptional customer service by engaging with 70+ customers and utilizing extensive product knowledge torecommend appropriate products tailored to customers’ needs resulting in 20% retention• Facilitated the mentorship of 20 new hires, including managers, and provided comprehensive guidance on daily storemulti-tasking operations each season• Increased Units Per Transaction (UPT) and conversion rate from 18% to 30% in B2C sales through effective negotiation, contributing to a 2x growth in revenue

Administrative Assistant October 2021- January 2022• Drafted and prepared 10 legal documents daily, including wills and affidavits, reports, calendar management, and receiving 30+ calls, guaranteeing precision and compliance with legal regulations and standards• Developed and implemented effective planning methodologies, resulting in over $15,000 in cost savings through meticulous attention to detail and strategic resource allocation

• Coordinated with vendors and suppliers to sync inventory management, reducing stock discrepancies by 20% and preventing product shortages.• Developed employee shift scheduling through the POS system, ensuring optimal staffing during peak hours while reducing labor costs by 8%.• Managed implementing and optimizing a Point-of-Sale (POS) system (Toast), reducing order errors by 25% and speeding up table turnover by 15%.• Analyzed sales trends and customer data through POS reports, resulting in a 10% increase in daily sales by adjusting menu items and promotions based on high-demand products.

• Receive and check goods for damaged or missing items.• Catalog items on the store's system.• Stock shelves or remove items that are expired.• Assemble store furniture.Provide required items to customers.

Human Resource Manager August 2018- November 2019• Optimized recruitment processes by introducing targeted sourcing and selection strategies, reducing time-to-fill for critical positions by 30% in the IT firm• Leveraged financial management software to streamline client data analysis, driving a 20% increase in client satisfaction• Boosted employee retention by 25% through tailored training programs, reports, and presentations aligned with budget and IT professionals' needs, fostering growth and satisfaction