Hemant Bawaskar Email & Phone Number

Maharashtra, India

Maharashtra, India

India

Mumbai, Maharashtra, India

 Responsible for Technical product approval activities for all Nokia mobile devices to be launched in India. Manage Regulatory, Technology requirements for India and follow up with the R&D teams to ensure device compliance against these requirements Managing channel launch of product based on Go-To-Market plans agreed with sales team. Close collaboration with Product marketing teams for preparing products KSP’s, Marketing briefs etc. Managing / Implementation of operator requirement like Soft lock, Hadlock. Specialized in working with Global ODM’s for product launch readiness in India Managing bug life cycle and Advocating the appropriate level of quality by the resolution of important Defects, Manage test teams in various Hubs of India, Test Planning, Resource planning, Competence developments Deployment of New technologies such as 5G, VoNR, VoLTE, ViLTE, VoWifi etc. on Nokia devices with close collaboration from Operators and Chipsets partners Collaborate closely with operators in India to get Operator acceptance approvals based on product requirements Expertise in test planning, development of test strategy, creation of test scripts / test cases, risk & defect management. Maintain Key Technology & Market requirements for India to ensure these are scoped by devices in Portfolio meant for India. Co-ordinate with support center teams to understand Customer escalations, Trends and take to R&D for necessary resolutions. Excellent communication skills and ability to micromanage all the projects under roadmap for the financial year. Train engineers on the Field, Investigation support for critical issues reported from Markets.

Mumbai, Maharashtra, India

• Complete product Software QA maturity ownership – INDIA market• Preparation: Test plan, Test strategy, test case design • Test Execution: Test assignment, error calls, product KSP review• Bug Negotiation: Product vs. Business case decision • Competition benchmarking – Spec vs. Overall performance• Product knowledge transfer and training to cross functional team• Technical support to Nokia Care center issues coming from field

Mumbai, Maharashtra, India

• Open market test case design and execution for all Nokia products before release in India market• Hands-on experience on log tools such Fast trace, QXDM, QPST, Wire shark, for collecting logs and provide valuable feedback to development team.• Daily report preparation, creating errors on internal bug reporting tool such as JIRA, Bugzilla, Quality center, SMART & Rational Change, its follow up, resolution and reporting directly to Technical acceptance manager (India).• Field Test experience by performing mobility in multiple cities across INDIA for measuring mobile device modem & R.F performance on live networks and knowledge on drive test & LTE KPI (RF/E-RAN/OSS) • Experience in mobile operating system : Android OS, Windows OS, Symbian OS, Nokia Asha OS• Wireless domain knowledge on cellular technologies – GSM/UMTS/LTE and pursuing LTE developments.• Performing device test at operator lab eg. JIO, Airtel, Vodafone, IDEA for new technology & device readiness viz. VoLTE/VILTE, Carrier Aggregation, SRVCC, Other IMS features etc.• Testing OTA updates, Security patches, bug fix, sw/hw improvements for IN-MARKET mobile devices

Mumbai, Maharashtra, India

Responsible for providing solutions for escalated calls of end users within SLA.• Providing remote technical support to the end users.• Preparation of technical documentations, FAQs.• Worked with Point sec encrypted data environment • Worked on a setup consisting more than 500 Laptops Different make(HP,Lenovo,Dell) (Windows XP Professional, Vista), providing technical Support for Desktop Machines & Network Printers and Software related Problems• Handled 15 engineer’s team all over the India region. Worked on a setup consisting more than 500 Laptops. providing technical Support for Desktop Machines & Network Printers and Software related Problems• Hardware and Software Asset Maintenance.• Installation and troubleshooting of client software such as Fiber link Encryption, Document Management System, Auto-CAD, SAP client installation.