Armed with a Master of Business Administration in International Business from the Indian Institute of Foreign Trade, my role as Product Manager at ICICI Bank blends strategic team management and robust business operations. Our team has driven key product enhancements, optimizing customer experience and operational efficiency. My engineering background from Pune Vidyarthi Griha's College of Engineering and Technology fortifies my technical proficiency, enabling a thorough understanding of product mechanics and their impact on business growth. With a commitment to innovation and a rich blend of skills, we continue to advance ICICI Bank's product offerings.
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Senior Product ManagerIcici BankMumbai, Mh, In
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Product ManagerIcici Bank Sep 2021 - Present• Video kyc enhancements: Delivering features for maintaining 98% success ratio considering Amazon CBCC has the highest volume across all of ICICI's products with ensuring compliance, where customer can complete the kyc within 4 min, generating 50k+ cards monthly• E2E setup of ICICI's first digital in-house biometric kyc process in Amazon CBCC and complete end to end onboarding and managing three major business correspondent vendors with 1500+ field executives across PAN India, generating 15k+ cards monthly• Cross sell - Created workflow for automatic creation of savings account for NTB customers carded through video-kyc via customer consent and subsequent data flow through API to savings account team, generating 20% increase in savings account• Real time API integration between Amazon and ICICI call centres for reducing top-off funnel drop off, increase of 8k- 10k cards per months• Inprocess BKYC optimization: Co-ordinated with Amazon pay stakeholder for scheduling biometric appointment at Amazon's end, generating 8k+ cards monthly• SVA KYC : Working with Amazon and compliance team to increase the kyc completion rate by 15%• Primary POC for engaging with bank's central compliance and data science team for periodic review of new/existing processes• Daily tracking, maintenance and compilation of various reports to analyze and enhance performance of biometric vendors and video kyc metrics for analysis of business environment, to maintain the registration success ratio(Cards/Applications) as per SLAs
Hemant Jadhav Education Details
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International Business -
Pune Vidyarthi Griha'S College Of Engineering And TechnologyFirst Class
Frequently Asked Questions about Hemant Jadhav
What company does Hemant Jadhav work for?
Hemant Jadhav works for Icici Bank
What is Hemant Jadhav's role at the current company?
Hemant Jadhav's current role is Senior Product Manager.
What schools did Hemant Jadhav attend?
Hemant Jadhav attended Indian Institute Of Foreign Trade, Pune Vidyarthi Griha's College Of Engineering And Technology.
Who are Hemant Jadhav's colleagues?
Hemant Jadhav's colleagues are Jasna Sherin, Puja Goyal, Shradha Agarwal, Ca Vinod Goyal, Ankan Kashyap, Manoranjan Behera, Dikpal Singh.
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Hemant Jadhav
Network Engineer | Wipro | Ex - Tata | Cisco Meraki | Fortinet - Nse 3 | Enterprise Service AssurancePune -
Hemant Jadhav
-Sap S4 Hana Fi Certified-Sap Fico S4 Hana, Sap Analytics Cloud Consultant-Hands-On Experience In Private And Public Cloud-Advanced Excel, Visio KnowledgeNashik
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